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CounterPoint® for Specialty Food
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As a Specialty Foods retailer, your challenge is to deliver the
expertise and personalized service of a specialty merchant along
with the operational sophistication of a big-box grocery store.
Radiant Systems offers a complete technology solution - software,
hardware, ecommerce, and technical services - that can help you
meet these competing demands and drive growth and profitability
in your business.
From inventory management to point-of-sale to ecommerce to customer
loyalty, Radiant's CounterPoint retail solution offers everything
you need to delight your customers and efficiently manage your store.
You'll have the tools to ensure items your customers demand are
always in stock, provide a speedy, accurate checkout, and operate an
online store with minimal setup and maintenance. CounterPoint delivers
all of these capabilities and much more in a package that's easy to implement
and affordable for retailers of any size. Join the hundreds of food
retailers just like you that rely on CounterPoint today and advance
your retail operations to a new level.
EXPAND YOUR HORIZONS
CounterPoint works for specialty food
retailers of all sizes. No matter how big
your business gets, CounterPoint delivers
consistent performance across your
entire organization. |
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SIMPLIFY YOUR LIFE
Radiant's approach to technology is
simple-everything you need to run your
Specialty Foods business from one
source.
BOOST YOUR BOTTOM LINE
Manage your inventory investment and
out-of-stock conditions so you can
maximize your profitability.
MAKE PROFITABLE DECISIONS
CounterPoint lets you get to the heart of
your data so you can view it, export it,
and manipulate it just about any way
you want.
ACCELERATE YOUR BUSINESS
Streamlined point-of-sale means faster
tickets with fewer errors, on-the-fly data
entry lets you add records from anywhere
in CounterPoint, and data-driven
lookups help you find those records in a
flash.
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UP-TO-THE-MINUTE INVENTORY PICTURE
CounterPoint helps you manage your inventory investment and out-of
stock conditions so you can maximize your profitability.
Always know what's in stock, on order, and in transit
Track merchandise movement
Define multiple price levels and promotional prices
Use the built-in merchandising reports to analyze current levels, spot
sales trends, and make better buying decisions
Track markdowns, substitute items, and location-specific pricing |
FAST AND EASY CHECKOUT
User-friendly interface allows you to quickly ring up sales, returns,
orders, backorders, special orders and place the entire ticket on hold or
print a price quote.
Choose from regular or touchscreen ticket entry
Capture item weight for produce and bulk foods
Up-sell related items with graphical customer displays
Zoom in on item and customer details
Accept deposits on orders and track them through receiving
Use CPGateway for lightning-fast credit card authorizations via the
Internet
Ring up sales offline at a sidewalk sale or offsite event
Issue a gift certificate or store credit
Compatible with scales for quick, accurate processing of weighed
items, such as candy, produce, yogurt, etc.
CUSTOMER RETENTION
When you know who your customers are and what they're buying, you
can keep them coming back for more.
Retain complete details for every sale you make
Build a valuable database for analyzing trends
Track customer purchases, favorite foods, etc. with user-defined
profile fields
Print targeted mailings based on sales history
Define credit limits and contract pricing
Track receivables, print statements, and enter cash receipts
Use built-in loyalty programs and gift cards to reward customers
AUTOMATED PURCHASING
Easily place orders with your vendors. Not sure what you need?
Let CounterPoint calculate min/max levels and create PO's.
Automatically calculate and create restocking orders
Simplify reorders by copying historical sales into new purchase orders
Order and receive merchandise for multiple stores
Receive merchandise with or without a PO
Track backorders, RTVs, and customer-specific purchases
Voucher received PO's into your A/P system
Print item labels and barcodes on demand or automatically
INTEGRATED ECOMMERCE
Connect your CounterPoint system to your online store with CPOnline, our
powerful and affordable web-hosting and website creation service.
Expand your business to the web with minimum effort and expense
Online inventory comes directly from CounterPoint
Eliminate costly double entry - web orders are directly integrated
into CounterPoint for fulfillment
Search engine optimization and marketing tools help you reach new
customers
REPORTS LIBRARY
An extensive library of built-in reports gives you the information you need
to run your business successfully.
Access hundreds of built-in reports and journals
View current conditions as well as historical details
Modify parameters to analyze the data your way
Print Quick Reports from any LookUp
Powerful Merchandise Analysis Report and Sales Analysis by Group
Report let you analyze your inventory in hundreds of different ways
Graphical management dashboard
CounterPoint's Key Features
View the Counterpoint Brochure
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