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Keep the Profits Flowing Across Your Business With:
MICROSOFT BUSINESS SOLUTIONS RETAIL MANAGEMENT SYSTEM
For specialty beverage retailers like you, business success depends on your ability to keep your shelves
stocked with fast-moving, profitable products and to maintain tight control over all your supplier
relationships. You also need to provide efficient, knowledgeable service that assures customers that you’ll
have the items they want, when they want them—and that they won’t be waiting in a long checkout line
after they’ve finished shopping.
Microsoft® Business Solutions Retail Management System gives you the Point of Sale (POS) tools and
information you need to manage your distributors through better collaboration, so that you can stock
your shelves with profitable inventory, eliminate items that don’t work for your business, and negotiate
the best prices with your suppliers.
Easy to install and use, this flexible, affordable POS system makes it easy for your associates to give
customers the fast, personalized service that keeps them coming back, and also offers the security management
features you need to control fraud and employee theft, and reduce shrinkage across the board.
Microsoft Retail Management System can be up and running quickly, without disrupting business
operations, and offers a friendly, logical interface that can be learned in minutes, not days. You get all the
benefits of leading-edge technologies that work for your particular industry—without the need to worry
about how those technologies are working.
Just as important, Microsoft Retail Management System is backed by a company you can trust to take
your business forward—Microsoft. Along with a firm commitment to helping smaller businesses take
advantage of new technologies to build long-term profitability, Microsoft offers expert support and
services through its Microsoft Business Solutions partner network that helps ensure your solution meets
your needs today, tomorrow, and into the future.
| Take control of product and shelf space
When you know exactly what items are moving quickly and
what’s sitting on your shelves, you gain the control you need
to make profitable ordering decisions and build effective,
efficient supplier relationships. |
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Establish realistic reorder points that help keep you
from stocking your shelves with products that are not
moving quickly.
Manage an unlimited number of inventory items and
transactions.
Easily track and manage hard goods, soft goods, and
convenience items.
Create customized shelf tags with the label designer.
Easily produce gift bundles and holiday packages.
Work with matrix and lot matrix methods.
Automate calculation for inventory replenishment
based on reorder point/restock level or quantity sold.
Support multiple suppliers for each item.
Easily create and receive purchase orders that reflect
the matrices you set up within your system.
Track inventory with specifics such as weighed,
measured, and by bin.
Simplify inventory tracking with serialized items and
multiple serial numbers.
Put items on backorder for future deliveries from
the POS.
Enhance the customer’s shopping experience
Speed up checkout lines—even on Friday and Saturday
nights!—so that customers can focus on shopping instead
of waiting to pay. With a fast Internet connection, you can
even process credit cards faster than cash! Sales staff can
learn how to process the most complex transactions
seamlessly, and have access to complete customer information that lets them sell more effectively. Microsoft
Retail Management System also works with the Microsoft
Office System, making it easy to create and deliver
communications that connect you with your best customers.
Capture, show, or hide customer contact and
demographics on the POS screen.
Instantly access a complete history of purchases,
payments, and account information at the POS.
Accommodate partial payments and account payments.
Suggest relevant up-sells, sale items, and volume
discounts.
Target your mailings directly to customers’ special
interests.
Grant automatic discounts and differential pricing to
special customers.
Build customer loyalty with customized receipts and
price labels with logos and promotional messages.
Reprint electronic receipts to resolve disputes, speed
rebates, and verify purchase dates and amounts.
Serve others while keeping a stalled transaction
“on hold.”
Accept multiple tenders, credit cards, coupons, gift
vouchers, and foreign currencies.
Sell even when your network is down.
Build rapport—and up-sells—using customers’ buying
histories.
Leverage customers’ buying histories to easily market
to their preferences.
Remind customers who forget items they normally
purchase.
Handle work orders, backorders, layaways, and quotes.
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Gain better control over employee productivity
and reduce theft and shrinkage
Jump-start productivity with a solution that’s easy to learn
and use, yet lets you maintain tight control over information
and inventory to protect data and reduce theft. |
Store Operations installs and sets up easily, and
employees can learn basic POS functions in minutes.
Protect your system with security-enhanced user
logons.
Lock out—or empower—any employee’s access to
sensitive data.
Automate inventory management to reduce shrinkage.
View and print daily sales reports and journals at the
POS terminal.
Know which associates sell best. Predict what days and
hours to staff up—or cut back.
Use customizable management tools
Get help managing every aspect of your store with ease and
control. Along with automating POS processes and
inventory management, Microsoft Retail Management
System equips you to set up pricing levels and promotions
the way you want and negotiate efficient, cost-effective
ordering with your suppliers.
Configure POS screens to display exactly the
information your clerks need.
Take advantage of many flexible pricing structures for
markups and discounts.
Choose from several ways to set up new sales and
promotions—fast.
Streamline buying with ordering levels, best-price
suppliers, and automatic POS.
Make Store Operations wizards do your work. It takes
just minutes to input new items, manage inventory, and
perform everyday chores.
Protect menus and fields with built-in security features
based on cashiers’ security levels. Data fields can be
hidden, view-only, or changeable.
Get quick, comprehensive, flexible reports
Take the lead in your relationships with your distributors.
With accurate, timely data about sales, profitability,
inventory, and customers, you can know exactly what’s
selling best, who’s buying, and when; decide on a dime what
to buy or mark down; and track return on investment for
marketing initiatives.
Generate sales and inventory reports that help make it
easy to decide what products you want to order from
distributors.
Track return on investment from your ads, mailings,
promotions, sales, and discounts.
Preview, print, or export data in multiple formats.
Filter, hide, sort, and group data as you like it.
Add logos and graphics to formal reports.
Drill down to modify the data directly from reports.
Reap the benefits of centralized information and
easy connection to other systems
Whether you want to generate custom sales reports,
send financials to your accounting program, or sell through
an e-commerce storefront, Microsoft Retail Management
System Store Operations can help deliver. Built on the latest
Microsoft technologies, this integrated solution keeps
information moving smoothly across your entire business
and connects easily with other applications, platforms, and
peripherals.
With the help of a Microsoft partner and third-party
solutions, Microsoft Retail Management System Store
Operations can be integrated with legacy systems,
accounting or financial software, Electronic Draft
Capture (EDC), credit card services, and e-commerce
storefronts.
With the help of a Microsoft partner, integrate all
your business channels—in-store, catalog, phone
and e-commerce—to provide a superior customer
experience.
Manage accounts receivable in Store Operations, then
trade summary POS data with popular accounting
software to eliminate double entry.
Use EDC to integrate with leading credit card services
to reduce fraud and keyboard errors.
With the help of a Microsoft partner and a thirdparty
application, smoothly integrate Web sales from
multiple sites.
Use the Microsoft Retail Management System Store
Operations POS as a data collector for back-end
Electronic Retail Planning (ERP)/Customer Relationship
Management (CRM) applications.
Work with a Microsoft partner to set up your system to
enable PDA and mobile/wireless stations.
Ship and track orders online.
Expand economically
Microsoft Retail Management System Store Operations
conforms to the way you sell and work by providing you with
the information tools that retail blockbusters use—customer
purchase histories, electronic receipts, gift certificate tracking,
and more. With the help of a Microsoft partner, you can
enhance your solution to include business-to-business, ecommerce,
and CRM/ERP connectivity. And as your business
grows, you can add new lanes or stores to your system with
minimal disruptions to retail service—Store Operations offers
a common POS platform that spans single- or multiple-store
locations. You can start with basic POS functionality, and then
tap into a broad set of retail management tools, or add
Microsoft Retail Management System Headquarters as your
business requirements change.
For more information on Microsoft Retail Management System's key features, please click here!
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