The Retail Vantage
  April 2011
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In This Issue
Why the Easter Bunny Is a Retail Beast
CounterPoint SQL Version 8.4 New Features
Stores look forward to customers' tax refunds
Tech Tips
Meet Our Staff
ARMS on Facebook
Men Take To Stores
Referral Program
 
 
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Why the Easter Bunny Is a Retail Beast

 

 

Easter

By Jason Notte


 

WASHINGTON (TheStreet) -- The Easter Bunny may look fluffy and cute, but retailers know there's a lot of consumer-toned muscle beneath that fuzzy exterior.


 Easter may not have the profile of other more secularly oriented holidays, but the bunny is a retail beast. Easter brought in more than $14 billion last year, accounting for 6.1% of all holiday spending, according to IBISWorld. That's good for fifth among its holiday cohorts behind the winter holidays (59.2%), Thanksgiving (13.4%), Valentine's Day (7.5%) and Mother's Day (6.5%).

 

Last year, the 79.6% of Americans who celebrated Easter spent an average of $118.60 on the holiday. The overwhelming majority of that spending went right into the Easter baskets as food ($37.45), gifts ($18.16) and candy ($17.29). For such companies as Tootsie Roll(TR_), Hershey's(HSY_) and Kraft(KFT_) -- which is on its second year of making Cadbury Creme Eggs -- Easter is a $1.9 billion basket of goodies with candy sales second only to Halloween's $2 billion, according to the National Confectioners Association.

 

"Easter is obviously a religious holiday, but many retailers have discovered that Americans consider Easter the official kickoff to spring," says Kathy Grannis, spokeswoman for the National Retail Federation. "We've found that millions of Americans head out every spring to buy not only Easter-related products, but to buy new spring apparel."

 

While roughly 65% of Americans got their chocolate, jelly beans and decorations at discount stores such as Wal-Mart(WMT_), Target(TGT_), Kmart(SHLD_), Kohls(KSS_) and Fred Meyer(KRO_) last year, they were putting a lot more into the cart than just holiday treats. The NRF says that roughly 39.2% of Americans spent an average of $19 on Easter apparel last year -- fueling sales when there is seemingly little incentive to do so.


 

Source: The Street

  
  

CounterPoint SQL Version 8.4 New Features

 

The latest full version release of CounterPoint SQL from Radiant Systems is now out in General Release!!  We're busy testing the release in house to make sure we are comfortable with all the new features before scheduling upgrades.  Please let us know if you're interested in upgrading and we'll get you on our schedule!!


We've spent the last 2 months listing the new features in this release.  Lets now take a look back at what I consider the best of CounterPoint SQL Version 8.4.1

 

Some of the new features/benefits of CounterPoint SQL Version 8.4 are:

 

  • Sending receipts via e-mail: You can now send receipts to customers via e-mail, allowing you to offer your customers the convenience of electronic receipts while reducing consumption of receipt paper.
  • Physical Count enhancements: This version includes numerous enhancements that round out and expand CounterPoint's physical count functionality, making it more versatile and useful to a wider variety of merchants.You can now freeze on-hand quantities by Quantity on hand or Quantity available, allowing you to choose whether to consider unposted inventory transactions in the frozen quantities and the resulting physical count transactions.When you enter or import physical count quantities, you can now identify who counted each item and include free-form comments for each count quantity (e.g., which section of the count area
  • Price sheets: This version includes comprehensive price sheet functionality, allowing you to select a group of items and apply price changes to all of the items on the price sheet simultaneously. Price sheets accommodate common price change scenarios, such as raising prices by 10% for all items you purchase from a particular vendor, or setting the prices for items in a particular category that haven't sold in the last 90 days to $1.00.
  • Sending customer statements via e-mail: You can now send statements to A/R customers via e-mail, allowing you to offer your customers the convenience of electronic statements while reducing your consumption of physical supplies, including printer paper and ink.  
  • New Point-of-Sale Device Framework: The new device framework allows CounterPoint to communicate with each Point of Sale device independently, using a high-level interface that is tailored for each device. The new framework provides faster device response times and greater stability, while ensuring that CounterPoint can still run if a configured device is disconnected or inoperable for any reason. In addition, device configuration data has been removed from the Windows registry and is now stored in the CounterPoint database, which allows you to configure Point of Sale devices for all of their workstations simultaneously, instead of requiring you to visit each workstation.
  • PCI-DSS-compliant passwords required: In previous versions, the use of passwords was optional, allowing merchants to decide whether to require users to enter passwords to log in to CounterPoint. In this version, to better protect sensitive cardholder data, the use of PCI-DSS-compliant passwords is no longer optional for merchants who are processing credit card transactions. All users must log into CounterPoint with a unique password that meets the minimum PCI DSS requirements for password length and complexity (i.e., passwords must include a combination of letters and numbers).
  • Data on Demand: CounterPoint SQL now supports the ability to provide "data on demand" to Remote servers and offline workstations on an as needed basis. This new architecture means that Remote servers (in Multi-Site environments) and offline workstations will be able to access up-to-date inventory, customer, and sales data that resides on their "parent" servers in real time, eliminating the need to replicate and store that information on each workstation or Remote server.
  • Sending reports via e-mail :You can now send back office reports to user, customers, and vendors via e-mail, allowing you to easily share reports while reducing your consumption of physical supplies, including printer paper and ink. You can create new user, customer, or vendor record to capture e-mail addresses "on the fly," add an e-mail address to an existing record, or specify a "one use" e-mail address when you send a report.
     
    Any questions can be directed at Rob Freda at Rob.Freda@armsys.com or 303-738-1800 x311
     

 

Stores look forward to customers' tax refunds
Tax Refunds 

By Gracie Shepherd

 

Tax refunds are an upside of tax season, and they are used for an assortment of purposes ranging from cushioning a nest egg to splurging on a cruise to the Bahamas.

 

Though Clara Nailor was shopping for televisions at H.H. Gregg at Augusta Exchange, she said her family was planning to save their tax refund this year.


"We save or spend the refund according to how things go each year," she said. "This is a saving year."

Nailor is not alone. According to the National Retail Federation, 42 percent of taxpayers plan to save their 2011 refunds.

For the rest, that money will be spent. Local retailers, travel agents and bankers say they notice an increase in business around this time of year.

Continue Reading: http://chronicle.augusta.com/news/metro/2011-03-25/stores-look-forward-customers-tax-refunds

Source: The Augusta Chronical
  


Tech Tips
 

 Tech Tips

New feature in Version 8.4 of CounterPoint:

 

Prompting for grid cells in kits

 

Previously, when a user sold a miscellaneous kit that included a gridded component, the user could only specify the cell (i.e., Red/XL) for that component if it was configured to allow substitution with other grid cells. However, the user had to manually substitute the component.

 

Similarly, when a user sold a tag-along kit that included a gridded component, the user was required to manually change the cell using the Line details command on the Line menu.

 

In 8.4, you can configure CounterPoint to prompt users to choose the cell for each gridded kit component automatically at the time of the sale. This feature streamlines the process of selling kits, saving time at the register and requiring fewer steps for the user to remember.

 

 
Meet Our Staff 
 

 Krissy Gallagher

Kristina Gallagher, Web Developer

 

Meet Krissy Gallagher, Advanced Retail Management Systems Web Developer.  Krissy joined ARMS in early December of 2006 as a part of the Development Services Department.  In July 2008 Krissy started her own company, KrisCreative, and continues to work for ARMS as a contractor.  Krissy has made a big impact by designing and updating ARMS' Web Site, Company Logo, is involved in marketing campaigns and has worked on many more exciting projects.

This New Hampshire transplant and her husband came to Denver in April of 2006 after a two-year stay in Pittsburgh. Her work experience includes being a Digital Media Manager for a large travel agency, as well as, a Senior Web Master at an e-commerce company where she won the company the distinction of "Best E-commerce Site" in the New Hampshire Internet Awards.  Her talents have won her the respect of her peers here at ARMS. 

 

Krissy is an equestrian with many years of experience showing her horse "Budlite," who made the move to Colorado as well. Along with riding, she enjoys spending time with her 2 year old son and 9 week old daughter.

 

Keep your eyes open for continuing changes in the ARMS web site and other media activities. 

 

  

 

 

 

Follow Advanced Retail Management Systems on Facebook
 

facebookKeep up with latest happenings in Retail and your particular POS\Inventory Control software by becoming a fan of Advanced Retail Management Systems (ARMS) on Facebook!   Video Clips from the ARMS staff with Tech Tips and other helpful information coming soon!

By being a fan of ARMS, you will receive information about your software including special "web only" tips & tricks that won't be given elsewhere. You'll be among the first to learn about new release and features, training opportunities, and links to interesting information on the web. Connect with the ARMS staff and our customers!

To become a fan of ARMS on Facebook, click here
 

Nielsen: Men Take To Stores, Women Head To Couch


 

BMen in Storesy Sarah Mahoney

 

In its latest analysis of shopper behavior, Nielsen is reporting a subtle gender shift: Men are spending more time in supermarkets, and women are spending more time on the couch watching the tube.


Women are still doing the majority of shopping in all retail channels (with the exception of convenience stores), writes Todd Hale, SVP/consumer & shopper insights, in his analysis. And they also ring up bigger totals at checkouts, which implies they still do the heavy-duty weekly stock-up trips. But men aren't just running out for beer and chips: At the grocery store, women spend an average of $44.43 per trip, while men spend $34.81 -- and at dollar and warehouse club stores, women are only spending $3 and $5 more respectively per trip than guys are, the market research company reports.


One factor, he writes, is that men are still facing a slightly higher unemployment rate than women (8.8% compared to 7.9%), which may be making them more hands-on at home. But the men-go-to-market trend was well established before the recession: "Men have increased trip shares between 2004 and 2010 in all retail channels but drug stores," he writes.


And no matter who is pushing the wagon, Sunday is the most important shopping day of the week. (At warehouse clubs, Saturday is almost as big a day.)

 


Continue Reading: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=146736

Source: MediaPost News

 

 

 

 

Refer a Retailer

 Tell another retail store that is looking for a Point of Sale system about Advanced Retail Management Systems.  When you refer a retailer to us that participates in a 1 hour web presentation for Retail Pro, CounterPoint or Microsoft RMS, we will send you $100 - it's that simple!
 
Register your referral today.  Call Susie Carmen today at (303) 738-1800 Ext 357 or E-mail her at
susie.carmen@armsys.com
 

 


 

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