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August, 2004
 
In This Issue:
Greetings from the President

New Referral Program
 
 
Video Surveillance Systems protect you from theft!

Retail Pro Version 8.5

Retail Technologies, Inc. is acquired by Island Pacific

Global POS and Store Operations Summit to Bring Retailers Together.

Meet our Staff

Online Support Services @ www.armsys.com

Support tips and more info

BusinessWorks Gold Accounting Software

The New Denver Convention Center Bear

 

Greetings from the President           

We are very pleased to announce our new monthly News Brief. The purpose of the News Brief is to keep you informed on new products, events, useful technical information, company news and changes in the industry. Our goal is to present an easy to read format that is brief and to the point. As always, your input, comments and suggestions are welcomed.
 
Talking about news, last month the long awaited completion of the merger between Island Pacific (IP) and Retail Technologies International (RTI) was completed.  The joining of these two companies along with Island Pacific's acquisition of Page Digital will have a huge and positive impact on retailers small and large.  Island Pacific is committed to the ongoing development of Retail Pro®. The newest version of Retail Pro® called Retail Pro Enterprise Management System (EMS)® has just entered the Beta cycle - we will be releasing information on EMS and its features on a regular basis in the News Brief.  More information on the IP RTI merger follows in this month's News Brief.

Bruce Klepper,
President
Advanced Retail Management Systems, Inc.

New Referral Program

We have streamlined our new business referral program to make it attractive to you and show our thanks for sending us new business. Here are the Details of the new plan.

Advanced Retail Management Systems Lead Referral Plan:
Receive $500 credit on account or 4 Client Service hours every time you refer a new customer that purchases Retail Pro®. 

Retail Pro® has grown to be the premier Inventory Control/POS software for small to mid-tier retailers.  Whether you know a single store or a 100 store chain, Retail Pro® provides the technology for retailers to excel.

Call your sales person today or click on the link below to refer another retailer and start earning valuable rewards! 
http://www.armsys.com/referralreq.htm.

Video Surveillance Systems protect you from theft!

Retailers are challenged by theft and store liability. Customer and employee theft as well as worker's compensation claims eat into a retailer's profits. RemoteManager.IP integrates Retail Pro® point-of-sale with video surveillance systems to provide an efficient and effective means of managing these challenges.
With RemoteManager.IP, you can:
• Monitor employee performance from the store or remotely
• View customer transactions
• Investigate security and liability issues

RemoteManager.IP allows you to store and retrieve information easily and is scalable. Retailers can view synced video and sales information on one screen. This helps retailers determine if items were rung up/scanned correctly. RemoteManager.IP also allows the retailer to store an unlimited number of transactions.

Call our sales department for more info on Remote Manager
800-305-0461 or e-mail
sales@armsys.com

Retail Pro Version 8.5

Retail Pro® is the leading point-of-sale and inventory management software used by specialty retailers worldwide.

Retail Pro® Version 8.5 is a Windows based system offering touch screen POS; user-defined layouts, navigation and documents; multi-store management; integrated e-commerce; customer relationships; extensive retail business analytics; serial number tracking; off-line mode; multi-vendor; multi-UPC; and much more. Retail Pro® is highly scalable and comes in different editions designed for single stores up to large multinational chains.

We offer a turn key upgrade package.
Hardware upgrade, installation and data conversion!

Contact us for more info:
sales@armsys.com

Retail Technologies, Inc. is acquired by Island Pacific

Island Pacific (AMEX:IPI), a leading global provider of multi-channel application software technology and services for the retail industry, announced the completion of the acquisition of Retail Technology International, a leading provider of retail management store solutions.

RTI currently has over 9,000 customer sites representing 25,000 stores in 70 countries using its flagship product Retail Pro®. The product is distributed via 64 resellers.

New Island Pacific Leadership
"Following the RTI acquisition, Island Pacific has appointed RTI co-owner, Chief Executive Officer and President, Mike Tomczak, as President and Chief Operating Officer of Island Pacific. Mr. Tomczak will also join the Island Pacific Board of Directors. Jeff Boone, RTI co-owner and Chief Technology Officer (CTO) has become Island Pacific's new CTO."

Global POS and Store Operations Summit to Bring Retailers Together.

Island Pacific is pleased to announce the first ever Global Point of Sale and Store Operations Summit, which will be held at the Westin Casuarina Hotel in Las Vegas September 19-21, 2004. Island Pacific's Retail Pro® team is a primary organizer of the Summit, which is a new retail industry event dedicated to exploring the latest consumer trends and technology in the POS and Store Operations arena. Attendees will be able to explore the latest industry trends, learn about the hottest new technologies, and discover the secrets to customer and store success as they meet some of the most successful retailers from around the world. With RIS News as the exclusive North American media partner and many key retail executives on the advisory council, this new annual event is expected to become the definitive source for retail information worldwide.

For more information about the first ever Global POS and Store Operations Summit, visit www.pos-summit.com, or www.retailpro.com/userconference

Meet our Staff

Jim Porter, our in-house programmer. The most recent addition to our offering of products and services is custom programming for Retail Pro®. Jim has completed several special projects for our customers and is looking for new projects. Jim has a BS degree in Computer Information Services and has a retail background with Software City in New York.  Recently Jim was the database administrator for Ocean Journey here in Denver.

Contact your sales representative for more information on Custom Development for Retail Pro.

 

Teresa Klamm, Certified Retail Pro® Trainer/Technician. Many of our customers already know Teresa; she has been with us since January, 2000 and has trained many of you on Retail Pro®. Prior to joining ARMS, Teresa was a System Administrator for a 35 store chain using Retail Pro®. She also has an extensive retail background, having been a store manager and buyer for Mercantile Stores and Zale's.  Teresa is fully certified on Retail Pro® Versions 7 and 8, and is currently specializing in Version 6 to 8 conversions.

Randall Diederich, Team Lead - Customer Support. You may have talked to Randall on occasion; he is responsible for the support team and ensuring that your issues get resolved. Randall came to us in April, 2002 after he relocated to Colorado from Sacramento, California where he was working for Retail Technologies, Inc. as a software product specialist. Randall has over 20 years in computer information systems including many years with IBM.  He is certified on Version 8 and is also a Microsoft Certified Professional.
Online Support Services @ www.armsys.com

Sign up today for our new Online Support Services available to Gold Support Service customers. This advanced suite of services will allow you to place support calls online, check the status of your support calls as they are being handled by our technicians, help you in finding solutions to your questions through our Knowledge Base and allow you to communicate with other Retail Pro® users in the Newsgroup forums. These features and more are available when you create an account!

For more information on support plans from Advanced Retail Management Systems, contact Marta at 303-738-1800, Ext 323.
 

Support tips and more info

Anti-Virus software:
I am sure we do not have to tell you that anti-virus software is a must if you use the internet and have e-mail. We like Trend Micro™ PC-cillin™ Internet Security 2004, we use its big brother, Office Scan. This is available at retail or www.trendmicro.com. We also like McAffee, but have had problems running Retail Pro® with Norton.  Please check with our technical department if you have any questions. At this time we do not sell or support these products.

Tips from the trainers:
Always check your system date when you sign on so all of your documents are dated correctly.

Backup Reminder: 
It is important that you back up every night and make sure that your back up is working and that you know how to restore. Who is in charge of your backups?

Need labels or other supplies:
We sell all of the correct labels to work with Retail Pro® and we can help design them for you. Pease call Rosalba at Ext 315 when you need merchandise labels or tags.

Billing Questions:
You can call Marta at Ext 323 with any questions you have on your account.

Percon Rental:
Plan ahead and schedule your Percon portable data collector for taking physical inventory. Call Scott at Ext 326.

Support Calls:
When calling us for software or hardware support, please enter option 2 to be connected to our support coordinator. Your call will be handled in the fastest possible way.

BusinessWorks Gold Accounting Software

We prefer and recommend BusinessWorks Gold for your business financial reporting.
    
BusinessWorks Gold is the software that links smoothly with Retail Pro to make your job easier. From the same company that makes MAS90, Accpac, Peachtree and DacEasy, BusinessWorks Gold is a solid, easy to learn and affordable accounting program, Sold and supported by our retail accounting software specialist.  For more information, call Doug at 303-738-1800, Ext 318 or
doug.hubka@armsys.com.

The New Denver Convention Center Bear

Just grin and bear it: Convention center's looky-loo big 'n' blue
The 40-foot "big blue bear" that will stand outside the main entrance of the expanded Colorado Convention Center at 14th and Stout streets downtown will appear as if it's peering inside the building. The blue bear will make its debut next spring.

Construction of the $400,000 bear is taking place in American Canyon, 35 miles northeast of San Francisco, said Denver artist Lawrence Argent, the bear's creator.

Argent said inspiration for the bear came from his curiosity about convention visitors who have a variety of interests.

Thanks to Kim Nguyen, Rocky Mountain News June 17, 2004
© Lawrence Argent



8100 Southpark Way Unit A-10, Littleton, CO 80120
303-738-1800 | Fax 303-738-9563

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