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January 2009

In This Issue:

Important Announcement

 

Cents-Off Coupons

 

Tech Tips

 

Meet Our Staff

 

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Important Announcement for Retail Pro Version 8 Customers

Retail Pro, Inc. and Intuit have modified their agreement and as a result, extended the dates for selling and supporting Retail Pro Version 8, worldwide.  This is exciting news for Retail Pro customers.  The agreement triggers an investment in Version 8 product enhancements; while in parallel Retail Pro, Inc. will continue to advance the Version 9 platform.  Please review the Retail Pro Version 8 Extension and the Retail Pro 8.6 Feature Set information below. If you do not have a current Software Assurance agreement that entitles you to updates on Version 8, now is the time to contact your Account Manager at 800-305-0641 or E-mail us at websales@armsys.com


Retail Pro Version 8 Extension
 

  • Retail Pro Version 8 will continue to be sold worldwide to any existing customer through December 31st, 2011  (existing customer is defined as one using Retail Pro prior to January 1st, 2011)
  • Retail Pro, Inc. will support and maintain Version 8 through December 31st, 2013

Retail Pro 8.6 Feature Set (Q1 2009)
The upcoming release of Retail Pro 8.6 will introduce some new and important features to the 8 series platform.  A brief overview on each of these features is noted below.  

  • PA-DSS Compliance and Certification
    Credit Card fraud liability is at the forefront of every retailer's mind, and remains such as long as their Point of Sale system is not PA-DSS certified application. Through robust encryption methods and detailed security logging Retail Pro 8.6 will provide the retailer assurance his software is doing its part to protect the customer's payment information from harm's way.
  • Promotions Plug-in
    The Retail Pro Promotions module allows the retailer to create industry standard promotions such as buy one get one (BOGO), buy this get that, date and time driven offers, quantity based offers, and prioritization of overlapping offers just name a few of the key areas functionality.
  • Software - Based Licensing
    Retail Pro 8.6's software-based licensing model will allow a retailer's IT staff to ensure there is minimal downtime should their retail system suffer a hardware failure. The days of waiting for a replacement hardware dongle, due to its failure, are now a thing of the past as the software-based licensing has the ability to authenticate in real-time keeping the retailer open for business and able to continue selling.
  • Ingenico i-Series Support
    Retail Pro 8.6 brings hardware support for the Ingenico i-series pin pads, i6550, I 6580, and i6780 for use with PC Charge and RPPS (RBS).
  • Credit Card Holder Name
    Often it is required by various regions around the globe to print the name of the card holder on a receipt when making a purchase via a credit card. Retail Pro 8.6 will provide this needed functionality.
  • Enhanced Gift Receipt Support
    The Retail Pro 8 series world, up to this point, has had to utilize an "Off-the-shelf" plug-in to adequately print gift receipts at Point of Sale. Retail Pro 8.6 brings this functionality into the core product eliminating the need to purchase a plug-in for this POS process. 
  • User-Interface Branding Updates
    To add a bit of modernism to the Retail Pro 8 series interface, all icons and logos will be moved to the newer branding established within Retail Pro 9, providing a cleaner, updated look on a proven product line.
  • Small Business Edition (ECI Support)
    It has been long established within the Retail Pro 8 series arena that Retail Pro 8 Shop edition does not allow the integration of ECI systems. The release of Retail Pro 8.6 will remove this limitation with the release of Retail Pro 8.6 Small Business edition.
cell

Cents-Off Coupons and Other Special Deals, via Your Cellphone

By BOB TEDESCHI
Published: December 17, 2008

In the last decade, retailers and manufacturers pushed to put their coupons online, figuring people would love browsing on PCs for deals. They didn't for a long list of reasons, including the fact that it was not easier than leafing through the paper and tearing out what you need.

Now the cellphone industry is trying its own approach. The theory is that you will browse for deals when you are at the store, or maybe receive deal alerts when you are nearby, and simply use the phone as a virtual coupon when you are at the cashier.

The idea has lots of promise. Whether it's worth your while depends on where you live, how much you use the products featured by these coupon services and how much work you're willing to do for a bargain.

Of the services emerging in the nascent cellular-coupon industry, two - Cellfire and 8Coupons - offer good examples of the state of the art. Both are free, and will work on virtually any phone, but the experience can be disappointing if you use one of the services in the wrong place.

After I completed a short registration form on Cellfire (the service works on most Internet-enabled phones), the service scanned its database for deals near me. Or sort of near. When I registered as a user in Midtown Manhattan, the featured deals included a free used DVD and a free movie rental from Hollywood Video. Great news, except the closest locations were in New Jersey.

I could also get a free photo portrait from Sears, provided I wanted to trudge to Brooklyn for it, or order something online from 1-800-Flowers.com.

That's it. Three deals, and none was actually located in one of the biggest shopping zones in the universe.

In reviews posted to the iTunes site, some Cellfire users have complained openly about the dearth of available coupons from the application. (Cellfire's iPhone app garnered two stars, out of a possible five, from about 50 reviewers.)

Greg Sterling, an industry analyst at Sterling Market Intelligence, said that no mobile-coupon service had a great inventory of deals, although he predicted that stores would start to "get with the program" in the coming year.

In the meantime, if you live in the heartland, you may have a better experience. Cellfire recently signed a deal with Kroger, the grocery chain, to show users a list of 10 to 30 offers, like 50 cents off Cottonelle toilet paper or 75 cents off a box of Chex cereal. When you select a discount, Cellfire feeds the coupon information directly to the grocer's loyalty program. Users submit their loyalty program membership numbers to Cellfire; with subsequent swipes of the loyalty card, all of the chosen discounts are credited. For nongrocery items, the cashier simply reads a code on your phone's display and enters it into the cash register.

Getting the application on your phone is easy enough. Just go to the Cellfire Web site and register there, and the service will send a message to your phone with the application embedded. If you are on AT&T, Verizon or T-Mobile, you can also find Cellfire's service on the phone's application stores. (Sprint users must go to Cellfire.com.)

If you don't live near a Kroger store, Cellfire says it will soon have similar programs with grocers in the Northeast. Until then, 8Coupons may be worth a look, provided you live in New York. The service stands in sharp contrast to Cellfire, in that almost all of its roughly 1,200 coupons are for products sold in Manhattan.

Users of 8Coupons go to the company's Web site and browse a list of merchants from which they might like to receive offers. Whenever that merchant has an offer, users receive the coupon code via text message. Last week, for instance, users could save 15 percent off the purchase of two cases of dog food at Groom-O-Rama, a pet supplies store in Greenwich Village.

The company also feeds its coupons to Outalot, a free service intended to offer information about stores and restaurants wherever you happen to be carrying your phone. When you sign up with Outalot, it will send a coupon via text message whenever you are near a merchant you've chosen to receive offers from, say, a restaurant.

When I set my location as Union Square in Manhattan, Outalot failed to offer me a coupon for Pop Burger, a nearby hamburger place that featured deals on 8Coupons' service. Landy Ung, the chief executive of 8Coupons, said that was because I was not physically in the area.

Outalot works on any cellphone with a Web browser, but owners of older phones with inadequate browsers may find it harder to use. And if you don't have an unlimited data plan, it can be costly.

Individual retailers, meanwhile, are also starting to hop onto the text-messaging bandwagon - most notably Wal-Mart, which recently began sending out SMS alerts to subscribers. Wal-Mart customers can receive offers by logging onto Walmart.com/mobileinfo, and entering their mobile phone number. Subscribers receive up to three holiday-season alerts a week, for each shopping category chosen.

That offers a glimpse of the downside to this trend. You may be enticed to sign up for text messages from multiple retailers, and end up with a mountain of mobile spam, not to mention a fat monthly bill. So sign up wisely, lest you turn your cellphone into your enemy.

Continue Reading... http://www.nytimes.com/2008/12/18/business/18smart.html?_r=1&ref=business

Te ch Tips 

Discounts Before Adding Customer 

If items are added to a document before a customer is added, and discounts are given to any of the items listed on the document, subsequently listing a customer with a defined discount will override the previous item discount with the defined customer discount.

 

 

Meet Our Staff

 

Anthony "Tony" Anderson, Hardware and Network Technician

 

Tony is a part of the Advanced Retail Management Systems Technical Services Department.  His job responsibilities include the set up of all new computers and peripheral hardware for clients.  Tony is always busy; as projects just keep coming in.  Prior to working for ARMS, Tony worked for another point of sale dealer that specialized in the hospitality industry.  He has brought a wealth of knowledge and experience to the job.

This Denver native is married to Sue and they have 3 sons ranging in age from 17 to 22.  Tony spent 8 years in the US Army and then worked for 14 years as a paramedic.  ARMS and its clients are very pleased to have someone with Tony's work ethic and skills be a part of the team.

$500 for 5 Minutes

Receive $500 credit on account or 4 Client Service hours every time you refer a new customer that purchases Retail Pro.

Retail Pro has grown to be the premier Inventory Control / POS software for small to mid-tier retailers. Whether you know a single store or a 100 store chain, Retail Pro provides the technology for retailers to excel.

Call your sales person today at 800-305-0461 or
click here to complete the form to refer another retailer and start earning valuable rewards! 

 



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