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Retailers
wish for huge sales on New Year's
Day
Analysts say consumers
will turn New Year's Day into the "Big White
One" and keep shopping through January, but the
rest of 2011 looks rocky for
retail.
By
Adrianne
Pasquarelli
The
gifting season is over, but the shopping is not
yet done, according to some retail experts.
January is expected to bring in a big sales haul
for retailers as consumers continue spending
from Christmas.
Still, some experts say
the Grinch may take over the rest of 2011.
Because of the blizzard that crippled the
Northeast, many New York area retailers are also
hoping to make up for missed sales from Dec. 26,
a big shopping day, with January
shopping.
"This will be the biggest
January we've ever seen at retail," said Gary
Stibel, chief executive of the New England
Consulting Group, adding that shoppers are still
compensating for a bad holiday season in 2009 by
splurging on gifts they cut back on last year.
In addition, if stores ran out of certain hot
items before Christmas, consumers might return
in the beginning of 2011 to scoop up new
inventory or discounted old
inventory.
"It's the same reason why when
you come off of a diet, you overeat, and gain
more weight," Mr. Stibel
said.
Continue Reading:
http://www.crainsnewyork.com/article/20101228/FREE/101229936#
Source:
Crain's New York
Business
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Advanced
Retail Management Systems 25th
Anniversary
This
year marks our 25th anniversary. We have seen
many changes in technology, retailing and in the
world in general during this time. When we first
started in business in 1986, the IBM PC was just
becoming popular. Very few small to mid-sized
retailers used computers at that time for
inventory control and Point-of-Sale. If a store
did have an inventory control system, they were
often using cash registers which connected to a
PC. Today we support over 1,000 retail
companies coast to coast on a variety of
Point-of-Sale systems with many diverse business
needs.
Since
1986, we have kept our initial focus of
providing technology that helps retailers excel
in their business. Our commitment to offer the
best customer service and training in our
industry to our customers remains our key
focus. In addition, we continue to make
improvements in our business operations and add
new product lines.
We
want to offer our heartfelt thanks to our
employees whose dedication and hard work have
allowed us to fulfill our promises, earn our
reputation in the industry and build a strong
foundation for future growth.
We
thank our customers for their business over the
years. With 25 years experience behind us, we
are well prepared for the challenges of the
future.
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Announcing
the Retail Mobile Suite for Retail
Pro 
Perform
Physical Inventory, Receiving, Transfers, Line
Busting, Inventory Status Check, and Label
Printing in a mobile environment with tight
integration to Retail Pro. The Retail Mobile
Suite from FoundryLogic is easy-to-use and you
can get started with minimum training. It works
with Retail Pro Version 8 and Version 9 and runs
on a Windows Mobile 5-6 and a Windows CE mobile
device. The Retail Mobile Suite supports both
online and offline transactions.
A
consistent look and feel is maintained across
all activities and the user interface is
optimized for fast operation with minimal use of
a stylus. Every session is date and time stamped
so that entries are fully
auditable.
Physical
Inventory is supported with both open and blind
counting methods. Multiple physical inventory
sessions can be saved in the handheld device.
The sessions are synchronized to Retail ProŽ as
desired.
Upload
scanned items into Receipts, Sales Orders,
Slips, Transfer Orders, Vouchers, POs, and
Adjustments quickly and
easily.
Transaction discrepancies are
handled natively in Retail ProŽ, which gives you
the opportunity to remove or fix bad scans
before importing them into your documents.
Use
Inventory Check to quickly scan and verify item
information, such as price, quantity, size and
color. You can print labels using a
Bluetooth-enabled printer.
The
Retail Mobile Suite also offers shopper checkout
with Line Buster, or get even more personal and
allow your Shoppers to checkout on the sales
floor with Mobile POS. Mobile POS accepts Cash,
Credit Cards (Planned
release Q1 2011), and Gift Cards. Secure
data is sent wirelessly to Retail Pro and your
Credit Card gateway. The Retail Mobile Suite
allows you to E-mail or print a sales
receipt.
For
more information on the Retail Mobile Suite and
Honeywell Mobile Computers, contact our Inside
Sales Team today at (800) 305-0461 and ask for
Stacey or Andrea or E-mail us at insidesales@armsys.com
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Management
Tip of the Day: Managing the customer
experience
(Reuters)
- Every interaction your company has with its
customers contributes to their larger experience
with your organization, according to Harvard
Business Review.
A
shopper buys vegetables on a market in Nice
southern France, February 28, 2008.
Credit:
Reuters/Eric Gaillard
The Management Tip of the Day offers quick,
practical management tips and ideas from Harvard
Business Review and HBR.org ( www.hbr.org). Any
opinions expressed are not endorsed by
Reuters.
"Whether you're aware of it or not,
every interaction your company has with its
customers contributes to their larger experience
with your organization.
Perhaps your
company knows this and carefully and
thoughtfully crafts each experience in hopes of
influencing opinions. But, despite calculated
efforts, customers will not always perceive your
company as you wish.
People don't behave
or react exactly how you expect they will, but
don't give up because of this
unpredictability.
Accept it as part of
the challenge and frequently monitor what
customers are experiencing.
By getting
their input and feedback, or better yet,
observing them in real time, you can adjust
efforts accordingly. Perfect control is not
necessary to influence their opinions. Continue
to aim for the ideal and make modifications as
needed."
-Today's management tip was
adapted from "Understanding Customer Experience"
by Adam Richardson.
Source:
Reuters
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Pro Tip: Keeping Your
Inventory Compact
As time passes, you
should delete old merchandise that you no longer
stock. However, this typically creates blank
sections scattered throughout the inventory
file. The empty rows will unnecessarily slow
some inventory searches and analyses, as Retail
Pro must read every row, empty or not. It is a
good practice to fill in these gaps when adding
new items. To locate an empty row, Click
new from the first row of inventory and
cursor will move to the first available empty
record.
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Follow
Advanced Retail Management Systems on
Facebook
 Keep up with latest
happenings in Retail and your particular
POS\Inventory Control software by becoming a fan
of Advanced Retail Management Systems (ARMS) on
Facebook! Video Clips from
the ARMS staff with Tech Tips and other helpful
information coming soon!
By being a fan of ARMS, you will receive
information about your software including
special "web only" tips & tricks that won't
be given elsewhere. You'll be among the first to
learn about new release and features, training
opportunities, and links to interesting
information on the web. Connect with the
ARMS staff and our customers!
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Tell another retail store that is
looking for a Point of Sale system about
Advanced Retail Management Systems. When
you refer a retailer to us that participates in
a 1 hour web presentation for Retail Pro,
CounterPoint or Microsoft RMS, we will send you
$100 - it's that simple!
Register
your referral today. Call Susie Carmen
today at (303) 738-1800 Ext 357
or E-mail her at susie.carmen@armsys.com
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