2008 Global Retail Pro User Conference

Retail Spotlight

Anyone who uses Retail Pro to support their organization, manage/operate their company, or are interested in hearing more about Retail Pro's product will find this year's conference highly informative and a must attend event! Read more to find out why...

When:
September 14, 2008 - September 16, 2008

Where: 
Hard Rock Hotel San Diego
Corner of 5th Avenue & L Street
207 5th Avenue
San Diego, CA 92101

To register visit http://www.retailpro.com/2008uc/.  

Retail Spotlight

Bedside Manor

Since 1985 Bedside Manor has been providing customers with the inspiration and customer service to create bedding ensembles that make a difference in their homes. The store started out as a brass bed boutique in Long Grove, IL. It quickly evolved into the source for fine bedding and furniture with 4 locations in Chicago and its suburbs. The stores represent over 100 vendors from the US and Europe and has recently developed its own Beside Manor Private Label Collection.

Per owner Michael Carroll, prior to purchasing Retail Pro in 2005, they were using a semi automated program for sales through a vendor program with accounting and purchasing on a manual system.  With the growth of the business they needed to coordinate the purchasing, sales, inventory and accounting. Retail Pro has allowed the business to integrate all of these functions and at the same time has given accurate and immediate reports that have been necessary for better control and growth in all aspects of the business. The margin percentage in the vouchers has given Michael and his staff the ability to track the cost and retail of merchandise. This has allowed them to catch pricing errors and maintain correct pricing between the four locations. The sales staff really took a liking to the system which was very important. To quote Michael, "Through the networking of all the locations together through Retail Pro we are now able to make communications and transfers between locations more timely and accurate.  The inventory is more accurate which aids us in year end counts and monthly financial reports."  

Bedside Manor also utilizes the BusinessWorks Accounting Link.  Initially they continued to run the accounting on another accounting system for the first year to allow for a smooth implementation of Retail Pro at the point of sale for the stores. When they made the transition to BusinessWorks for the accounting aspect of the business it was simple to set up and the confidence and knowledge with the Retail Pro system allowed for an easy transition.  

Michael feels that they were fortunate to have the expertise of ARMS technician, Randy Hanson as our liaison for their initial set up. During the first year the prompt responses from the service staff was appreciated and crucial to avoid any interruption to daily sales. With 4 store locations and 6 stations there is always a need for support. Michael stresses that it has also been very beneficial to a have a dedicated employee at Bedside Manor who oversees and coordinates the program with the Retail Pro staff. In regards to support Michael acknowledges that it is nice to have the peace of mind to know there is support and help a phone call away.

If you are in need of quality bed linens and home furnishings and are in the Chicago area stop in and visit with the friendly staff at Bedside Manor. You can also shop online at http://www.bedsidemanorltd.com/.

$500 for 5 Minutes

Receive $500 credit on account or 4 Client Service hours every time you refer a new customer that purchases Retail Pro.

Retail Pro has grown to be the premier Inventory Control / POS software for small to mid-tier retailers. Whether you know a single store or a 100 store chain, Retail Pro provides the technology for retailers to excel.

Call your sales person today at 800-305-0461 or click here to complete the form to refer another retailer and start earning valuable rewards! 

Tech Tips:

Starting to Track Adjustments

We generally recommend that you start using adjustment tracking after you have done a complete physical inventory. This establishes your baseline. You will then be able to audit changes in inventory quantities and valuations back to the defined starting point.

If you are installing Retail Pro in an existing business, we recommend that you turn off tracking until you have entered your entire inventory and then do a physical inventory.

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