ÿþ<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE>The Retail Vantage</TITLE> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16414" name=GENERATOR></HEAD> <BODY> <STYLE type=text/css> <!-- td { font: 8pt Verdana, Arial, Helvetica, sans-serif; } hr {height: 1px; color: #669BA0;} a { color: #0D719C; text-decoration: none; } a:hover { color: #0D719C; text-decoration: underline; } .headline { font: bold 15pt verdana; text-decoration: none; color: #256025; } .subhead { font: bold 10pt verdana; text-decoration: none; color: #666666; } --> </STYLE> <TABLE cellSpacing=0 cellPadding=0 width=600 border=0> <TBODY> <TR> <TD colSpan=2><IMG height=112 src="http://image.exct.net/lib/ff021572766403/i/1/73706c90-d.jpg" width=600></TD></TR> <TR background="http://www.webolutions.com/armsys_images/grayline.gif"> <TD vAlign=top colSpan=2 height=23> <TABLE height=23 cellSpacing=0 cellPadding=0 width="100%" align=center background=http://www.webolutions.com/armsys_images/grayline.gif border=0><TBODY> <TR> <TD vAlign=center width="26%"> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD width=14> <CENTER></CENTER></TD> <TD width=28> <CENTER><IMG height=15 src="http://www.webolutions.com/armsys_images/forwardicon.gif" width=19> </CENTER></TD> <TD><A href="http://cl.exct.net/?ju=fe31157475640075761678&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Forward to a Friend</A> </TD></TR></TBODY></TABLE></TD> <TD vAlign=center width="39%"> <TABLE height=18 cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY> <TR> <TD width=30 height=18> <CENTER><IMG height=18 src="http://www.webolutions.com/armsys_images/signupicon.gif" width=23> </CENTER></TD> <TD><A href="http://cl.exct.net/?ju=fe30157475640075761679&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Sign up for our eNewsletter </A></TD></TR></TBODY></TABLE></TD> <TD vAlign=center width="35%" height=20> <DIV align=right> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" bgColor=#ffffff border=0> <TBODY> <TR> <TD><FONT face=Arial size=2> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <P><FONT face=Verdana size=2><STRONG>June 2007</STRONG></FONT></P></BLOCKQUOTE></BLOCKQUOTE></FONT></TD></TR></TBODY></TABLE><IMG height=12 src="http://www.webolutions.com/armsys_images/blank.gif" width=12></DIV></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD vAlign=top width=138 background=http://www.webolutions.com/armsys_images/leftnav.gif> <TABLE cellSpacing=0 cellPadding=6 width=130 border=0> <TBODY> <TR> <TD vAlign=top> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD vAlign=top align=middle> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=center> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" border=0> <TBODY> <TR> <TD><FONT face=Arial size=2> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=left><IMG id=image-placeholder title=rpro_logo style="WIDTH: 91px; HEIGHT: 53px" height=53 src="http://image.exct.net/3775552632321.gif" width=91 border=0 thid="1120166"></P></FONT></TD></TR></TBODY></TABLE></P></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD class=subhead>In This Issue: </TD></TR> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" border=0> <TBODY> <TR> <TD><FONT face=Arial size=2> <P id=text-placeholder style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="The Value of Personalization" href="#Value" conversion="false" alias="The Value of Personalization">The Value of Personalization</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Tech Tips" href="#Tips" conversion="false" alias="Tech Tips">Tech Tips</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Meet Our Staff" href="#Meet" conversion="false" alias="Meet Our Staff">Meet Our Staff</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="5 Minutes to Earn $500" href="#Minutes" conversion="false" alias="5 Minutes to Earn $500">5 Minutes to Earn $500</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Retail SpotLight" href="#Retail" conversion="false" alias="Retail SpotLight">Retail SpotLight</A></FONT></P></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" border=0> <TBODY> <TR> <TD><FONT face=Arial size=2> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face="Arial Black" color=#808080>Quick Links:</FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title=Contact href="http://cl.exct.net/?ju=fe38157475640075761770&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Contact</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana color=#ff9900 size=1><A title="Request Training" href="http://cl.exct.net/?ju=fe37157475640075761771&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Request Training</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Request Demo" href="http://cl.exct.net/?ju=fe36157475640075761772&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Request Demo</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Referral Program" href="http://cl.exct.net/?ju=fe35157475640075761773&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Referral Program</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title=Tradeshows href="http://cl.exct.net/?ju=fe34157475640075761774&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Trade Shows</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Support Services" href="http://cl.exct.net/?ju=fe33157475640075761775&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Support Services</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title="Order Consumables" href="http://cl.exct.net/?ju=fe32157475640075761776&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Order Consumables</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT face=Verdana size=1><A title=Feedback href="mailto:customerservice@armsys.com?subject=News Brief Feedback" conversion="false" alias="Feedback">Feedback</A></FONT></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">&nbsp;</P></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD> <TD vAlign=top width=461> <TABLE cellSpacing=0 cellPadding=4 width="100%" align=center border=0> <TBODY> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" bgColor=#ffffff border=0> <TBODY> <TR> <TD><FONT face=Arial size=2> <P id=text-placeholder style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><B><SPAN style="FONT-SIZE: 14pt; COLOR: #669900; FONT-FAMILY: Verdana"><FONT color=#339933 size=4>The <A class=bookmark title=Value style="TEXT-DECORATION: none" name=Value><FONT color=#339933>Value</FONT></A> of Personalization</FONT></SPAN></B></P> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><SPAN style="FONT-SIZE: 14pt; COLOR: #669900; FONT-FAMILY: Verdana"><FONT color=#000000 size=1><EM><STRONG><A title="From Melody Vargas," href="http://cl.exct.net/?ju=fe31157475640075761777&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">From Melody Vargas,</A></STRONG></EM></FONT></SPAN></P> <P><B><SPAN style="FONT-SIZE: 10pt; COLOR: #666666; FONT-FAMILY: Verdana"><FONT size=1>Part 4 in a Series on Loyalty Retailing</FONT></SPAN></B><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"><BR><BR clear=all><FONT size=1>The concept is simple, recognizing a customer when they walk through the door or sign-on to a Web site allows the retailer to tailor the shopping experience for each customer. By recognizing each shopper as an unique individual with their own tastes, needs and desires, retailers can establish friendships and create customer loyalty. </FONT></SPAN></P> <P><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"><FONT size=1>Where does the information come from to personalize the shopping experience? Are retailers using it wisely? Is there any need for consumers to be concerned about being known as a unique individual instead of one of countless, and nameless, purchasers? </FONT></SPAN></P> <P><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"><FONT size=1>Where does the information come from to personalize the shopping experience? Are retailers using it wisely? Is there any need for consumers to be concerned about being known as a unique individual instead of one of countless, and nameless, purchasers? </FONT></SPAN></P> <P><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"><FONT size=1>The information to personalize can come from different sources. When customers become members or order from Web sites, or when they sign-up for frequent shopper cards, information is collected. It frequently includes name and address. Sometimes salary history, social security, driver's license, marital and family data is collected. Then, as the customers make purchases, their purchase history is added to the database. </FONT></SPAN></P> <P><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"><FONT size=1>Even Web sites that may not directly ask for personal data, might track the "clickstream" -- clicks, time spent per page, items selected, but abandoned, and similar information -- all in order to find out more about their customers and their behavior. The clickstream data becomes a useful resource for data mining tools that predict gender, age, income, preferences, and a customer's willingness to purchase. </FONT></SPAN></P> <P><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"><FONT size=1>For the remainder of the article, please <A title="press here" href="http://cl.exct.net/?ju=fe30157475640075761778&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">press here</A>. </FONT></SPAN></P> <P><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana"></SPAN>&nbsp;</P></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <TABLE style="BORDER-TOP-STYLE: solid; BORDER-RIGHT-STYLE: solid; BORDER-LEFT-STYLE: solid; BORDER-BOTTOM-STYLE: solid" borderColor=#333399 cellSpacing=0 cellPadding=12 width="100%" bgColor=#ffffff border=1> <TBODY> <TR> <TD><FONT face=Arial size=2><FONT face=Verdana><FONT size=4><FONT color=#339933><IMG id=image-placeholder title="Information Super Highway" style="MARGIN-BOTTOM: 5px; MARGIN-LEFT: 10px; WIDTH: 114px; HEIGHT: 172px" height=172 src="http://image.exct.net/6239142184598.jpg" width=114 align=right border=0 thid="755193"><B>Tech <A class=bookmark title=Tips style="TEXT-DECORATION: none" name=Tips><FONT color=#339933>Tips</FONT></A>:&nbsp;</B></FONT> </FONT></FONT> <P><FONT face=Verdana color=black size=1><STRONG>V.8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<BR>Deleting Manually vs. "Cleaning House" <BR></STRONG></FONT><FONT face=Verdana color=black size=1>Although you can manually delete items from inventory, it is usually better to use Clean House to erase items that are no longer needed. Clean House prevents you from deleting out-of-stock items that are committed on a PO, SO, or TO, or that have a non-zero company on-hand quantity.<BR>When Clean House erases an item from inventory, it also clears the entries for that row from a number of inventory-related files, making the row ready to use for a new item. </FONT></P> <P><FONT face=Verdana><FONT size=1><B><FONT color=black>V.8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <BR>Using choose/edit items</FONT></B><FONT color=black>&nbsp;<BR></FONT></FONT></FONT><FONT face=Verdana color=black size=1>Use CHOOSE/EDIT ITEMS instead of choose items when you want to go into inventory and edit items before bringing the items to the slip. You have full editing capability using CHOOSE/EDIT ITEMS. </FONT></P> <P><B><FONT face=Verdana color=black size=1>V.8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<BR>Create a Separate Price Level for Original Prices <BR></FONT></B><FONT face=Verdana color=black size=1>For maximum flexibility when restoring prices, create a separate secure price level in inventory for your original prices. This price level won't be used at POS; it will only be used to store original prices. Then in system preferences select LAST MARKDOWN as the price to keep when updating markdowns. You can now make markdowns knowing that you can restore prices to either the last markdown price or the original price, if necessary. To restore prices to their most recent pre-markdown price (the last markdown) simply select RESTORE to restore prices to their original price, use Price Manager to copy prices from the "original price" price level to the price level with which you are currently working.</FONT></P></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=10 width="100%" bgColor=#ffffff border=0> <TBODY> <TR> <TD><FONT face=Arial size=2><IMG id=image-placeholder title=Sam_S style="BORDER-LEFT-COLOR: #000000; BORDER-BOTTOM-COLOR: #000000; MARGIN: 0px 10px 5px 0px; WIDTH: 173px; BORDER-TOP-COLOR: #000000; HEIGHT: 199px; BORDER-RIGHT-COLOR: #000000" height=199 alt=Sam_S src="http://image.exct.net/e65b00a0-0.jpg" width=173 align=left thid="1148329"> <P><FONT face=Verdana color=#339933 size=4><STRONG><A class=bookmark title=Meet style="TEXT-DECORATION: none" name=Meet><FONT color=#339933>Meet</FONT></A> Our Staff</STRONG></FONT></P> <P><FONT face=Verdana><FONT size=1><STRONG>Sam Sheikh, Support Technician</STRONG></P> <P>Sam Sheikh is the newest member of the Advanced Retail Management Systems Technical Support Team.&nbsp; However, technical support is not new to Sam.&nbsp; This recent Chicago transplant was the Systems Coordinator for a multi-store retail operation in Chicago.&nbsp; Sam has experience in all aspects of the retail systems from the point of sale terminals to the back office to conducting physical inventories and managing multi store functionality. When Sam is supporting one of ARMS clients he truly understands what they are experiencing. </P> <P>Sam says he has enjoyed the move to Colorado with the beautiful scenery and the wide-open spaces. When not at work he is pursuing his bachelor s degree with plans to continue on to graduate school. </P> <P>ARMS is very pleased to have Sam s talents &amp; work ethics representing ARMS and supporting ARMS clients. </P></FONT></FONT> <P></P></FONT></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <TABLE style="BORDER-TOP-STYLE: solid; BORDER-RIGHT-STYLE: solid; BORDER-LEFT-STYLE: solid; BORDER-BOTTOM-STYLE: solid" borderColor=#333399 cellSpacing=0 cellPadding=12 width="100%" bgColor=#ffffff border=1> <TBODY> <TR> <TD><FONT face=Arial size=2><FONT color=#339933><FONT face=Verdana size=4><STRONG><IMG id=image-placeholder style="MARGIN-BOTTOM: 5px; MARGIN-LEFT: 10px; WIDTH: 160px; HEIGHT: 128px" height=128 src="http://image.exct.net/6147157753796.jpg" width=160 align=right border=0></STRONG></FONT><FONT face=Verdana size=4><STRONG>5&nbsp;<A class=bookmark title=Minutes style="TEXT-DECORATION: none" name=Minutes><FONT color=#339933>Minutes</FONT></A> to <A class=bookmark title=Earn style="TEXT-DECORATION: none" name=Earn><FONT color=#339933>Earn</FONT></A> $500! </STRONG></FONT></FONT> <P><FONT face=Verdana size=1>It only takes 5 minutes to register a referral for a retailer that you know who is interested in a Point of Sale System. </FONT></P> <P><FONT face=Verdana><FONT size=1>Receive $500 credit on account or 4 Client Service hours every time you refer a new customer that purchases Retail Pro®.&nbsp; <BR><BR>Retail Pro® has grown to be the premier Inventory Control/POS software for small to mid-tier retailers.&nbsp; Whether you know a single store or a 100 store chain, Retail Pro® provides the technology for retailers to excel.&nbsp;&nbsp;<STRONG><A title="Press here" href="http://cl.exct.net/?ju=fe2f157475640075761779&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">Press here </A>&nbsp;</STRONG><STRONG><FONT style="FONT-WEIGHT: normal">to refer another retailer and start earning valuable rewards!</FONT></STRONG><STRONG>&nbsp; </STRONG></FONT></FONT></P></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" bgColor=#ffffff border=0> <TBODY> <TR> <TD><FONT face=Arial size=2><FONT face=Verdana size=1><IMG id=image-placeholder title="Out of the West" style="MARGIN-BOTTOM: 5px; WIDTH: 149px; MARGIN-RIGHT: 10px; HEIGHT: 206px" height=206 src="http://image.exct.net/a6b42715-8.gif" width=149 align=left border=0 thid="1151576"></FONT><FONT face=Verdana color=#339933 size=4><STRONG><A class=bookmark title=Retail style="TEXT-DECORATION: none" name=Retail><FONT color=#339933>Retail</FONT></A> SpotLight&nbsp; <BR></STRONG></FONT><FONT face=Verdana size=1><STRONG><EM>Out Of The West</EM></STRONG></FONT> <P><FONT face=Verdana size=1>Out Of The West opened its doors in 1987.&nbsp; Owners Bob Gifford and Maureen Reaney,&nbsp;positioned this contemporary sportswear apparel store to focus on high-end denim. From the beginning they have catered to a very style conscious clientele. They need to know what is in stock compared to the newest fashions and the needs of their clients. This store focuses on great products and service.&nbsp; </FONT></P> <P><FONT face=Verdana size=1>Advanced Retail Management Systems is pleased to have provided Out Of The West with its point of sale and inventory control solution.&nbsp; In 1994, Out Of The West installed Retail Pro Version 6.51. In the spring of this year they underwent the upgrade to Version 8.52. Bob was quick to acknowledge that the upgrade process was completed exactly as planned.&nbsp; </FONT></P> <P><FONT face=Verdana size=1>ARMS Retail Pro Trainer Randy Hanson was on site to train on the new version.&nbsp; Bob and Maureen were very pleased with the level of training Randy provided.&nbsp; After Randy trained them they were able to train their staff.&nbsp; Regarding the differences in Retail Pro Version 6.51 and Retail Pro Version 8.52, Bob says he really likes the  increased ability to mine the data. &nbsp; Speaking of Version 6.51 he felt you really need to know how things were created and data was installed, with Version 8.52 it is,  intuitive. &nbsp; </FONT></P> <P><FONT face=Verdana size=1>If you are in the Chicago area stop and see Bob and Maureen at Out Of The West. </FONT></P></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD></TD></TR> <TR> <TD> <TABLE cellSpacing=0 cellPadding=0 width="100%" border=0> <TBODY> <TR> <TD vAlign=top align=middle> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=center> <TABLE borderColor=#000000 cellSpacing=0 cellPadding=5 width="100%" bgColor=#ffffff border=0> <TBODY> <TR> <TD><FONT face=Arial size=2> <P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px" align=center><IMG id=image-placeholder title=Fathers_Day style="WIDTH: 334px; HEIGHT: 221px" height=221 src="http://image.exct.net/1de7c706-7.jpg" width=334 border=0 thid="1152197"></P></FONT></TD></TR></TBODY></TABLE></P></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD> <CENTER> <HR noShade> <A href="http://cl.exct.net/?ju=fe37157475640075761070&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t="><IMG height=49 src="http://www.webolutions.com/armsys_images/logo.gif" width=418 border=0></A><BR><STRONG>8100 Southpark Way # A-10, Littleton, CO 80120<BR>303-738-1800 | Fax 303-738-9563</STRONG><BR>Denver - Chicago<BR><A href="http://cl.exct.net/?ju=fe37157475640075761070&amp;ls=fdec1078706000757214727c&amp;m=ff021572766403&amp;l=fe9815757065057f7d&amp;s=fdee1571716d007571137977&amp;jb=ffcf14&amp;t=">www.armsys.com</A> </CENTER></TD></TR></TBODY></TABLE></TD></TR> <TR> <TD bgColor=#094f19 colSpan=2 height=7>&nbsp;</TD></TR></TBODY></TABLE><IMG height=1 src="http://cl.exct.net/open.aspx?ffcb10-fe581571736201747311-fdec1078706000757214727c-ff021572766403-fe9815757065057f7d-fdee1571716d007571137977" width=1> <CENTER> <TABLE cellSpacing=0 cellPadding=0 width=500> <TBODY> <TR> <TD><BR> <DIV align=center><FONT face=verdana color=#888888 size=1>This email was sent by: <B>Advanced Retail Management Systems</B><BR>8100 Southpark Way, Unit A-10 , Littleton , CO, 80120 , </DIV></FONT></TD></TR></TBODY></TABLE></CENTER></BODY></HTML>