The Retail Vantage
  June 2011
Retailpro
In This Issue
Customer Summit 2011
Confidence Not A Problem
Tech Tips
10 Ways to Boost Your Profits
Meet Our Staff
ARMS on Facebook
 
 
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Customer Summit 2011 

Thursday August 11, 2011

9:00am-5:00pm

Littleton, Colorado

You are cordially invited to attend our FREE training workshop

ARMS Customer SummitAdvanced Retail Management Systems (ARMS) is hosting its annual Customer Summit August 11th.  The theme of this year's event is "Synergize", co-operating, working together and interacting to increase your use and understanding of Retail Pro.

 

ARMS trainers and a guest speaker from Retail Pro International will be presenting topics to include: Screen Design Management, How to Use Security Administrator, Retail Pro Version 9 Features as Versus Retail Pro Version 8 Features, Mobile Retail Solutions for Retail Pro, Managing Customers Through DVS and Advanced Reporting.

This year we are also offering one-to-one meetings with a Retail Pro trainer or technician to answer your specific questions.  When we confirm your reservation for the event, you will have the opportunity to reserve a 15 minute meeting and submit your questions in advance. 

The cost to attend the Customer Summit and to reserve an appointment for a one-to-one meeting is FREE with a current Retail Pro Software Assurance Plan.  If you do not have a current Software Assurance Plan, the cost to attend the meeting and to reserve a one-to-one meeting is $100.00 for the first person and $50.00 for each additional attendee per company.

Come meet the staff from ARMS and Retail Pro International - network with other retail customers and our vendors.  Lunch will be provided as well as refreshments throughout the day.

 

Seating is limited, Click here to register today, or call Susie Carmen at (800) 305-0461, Ext. 357.  Please RSVP by July 11th 2011.  We look forward to seeing you at Customer Summit 2011.

   

 

Confidence Not A Problem; Shopper Loyalty Is
  

by Sarah Mahoney

 

As retailers gain confidence in the strength of the economic recovery, their worries are shifting, according to a new study from BDO. Consumer confidence, which worried them last year at this time, has dropped way down on the list. But dependency on consumer trends -- figuring out what shoppers want to buy -- has jumped up, and was mentioned as a concern by 87% of stores.
 

"Worries about external factors, like economic trends where retailers are basically helpless, have subsided," Doug Hart, partner in the retail and consumer product practice at BDO USA, tells Marketing Daily. "They know consumers are spending. The concern now is, 'How do we get our share?'"

The study -- the RiskFactor Report for Retail Businesses, which examines the risk factors listed in the most recent SEC 10-K filings of the largest 100 public U.S. retailers -- shows that chains are "shifting away from the defensive recessionary mode," he says.

Instead, they are focusing more on how retailers acquire, interest and keep customers. Large chains such as Macy's are devoting significant capital expenditures toward online initiatives and social media. "Online has been growing at something like 10 to 15%, and we're seeing a proportionate investment in those areas."

Continue Reading: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=150887 

 

Source: MediaPost News

 

 

Tech Tips
 

 Tech Tips

Printing Customer IDs on Labels
Using Document Designer, you can print customer mailing labels that can include the Customer ID in barcode and human-readable form. Some stores print and laminate mailing labels for use as customer identification cards. If the label includes the customer's Retail Pro Customer ID in barcode, then a cashier can scan the barcode to quickly write the customer on a document or find the customer's record in the customer file 

 

 

 
10 Ways to Boost Your Profits from Father's Day
  

Father's Day spending is almost a $10 billion business with the average shopper spending almost $100 according to BIGresearch. Here's how your business can get a bigger share this year.

 

1. Go Patriotic

With Father's Day sandwiched by Flag Day on June 14 and the Fourth of July, take a patriotic approach to your marketing and your displays so you can extend your campaign across all three holidays. Think red, white and blue merchandise.


 

2. Include Scads of Dads

Remember that there are grandfathers, stepfathers, first-time dads, households with two dads, godfathers and father figures. Don't limit your marketing - and your corresponding sales - to just one type of relationship.


 

3. Use Google to See What Consumers Are Shopping For

Boost Father's Day Profits

Google's suggestion feature and wonder wheel will give you a good idea of who and what the rest of world is shopping for on Father's Day. Dig through some of Google's suggestions for more market intelligence. For example, explore the results from "father's day gift guide" to see what others are doing in your niche. And look for unique audiences, such as "new dads."
  
Boost Father's Day Profits
Google's wonder wheel gives some more specific categories that might work with your business, such as "food gifts." Even if you don't operate a craft store, seeing a popular category like "Father's day crafts" can prompt you to suggest craft ideas based on items you do carry.
  
4. Window Displays and Walk-in Traffic
Take advantage of nicer weather that can bring in more foot traffic to your store. Independent Retailer magazine recommends an updated window display. Other ways to boost walk-in traffic include adjusting your hours, offering classes and leveraging location-based apps.

5. Lists and Top Selling Ideas
Shoppers are looking for the best ideas. Why not make a list of your own most popular or best selling gifts for dad? A top 10 list makes great content whether you're trying to get attention online or guide shoppers as they enter your store.

Continue Reading: Click Here
  
Source: www.nfib.com
  
  
Meet Our Staff 

 Sam

Sam Sheikh, Support Technician

 

Sam Sheikh is one of the members of the Advanced Retail Management Systems Technical Support Team.  However, technical support is not new to Sam.  This Chicago transplant was the Systems Coordinator for a multi-store retail operation in Chicago.  Sam has experience in all aspects of the retail systems from the point of sale terminals to the back office to conducting physical inventories and managing multi store functionality. When Sam is supporting one of ARMS clients he truly understands what they are experiencing.

 

Sam, recently got married and says him and his wife have enjoyed the move to Colorado with the beautiful scenery and the wide-open spaces. When not at work Sam is pursuing his bachelor's degree with plans to continue on to graduate school.

 

ARMS is very pleased to have Sam's talents & work ethics representing ARMS and supporting ARMS clients.

 

Follow Advanced Retail Management Systems on Facebook
 

facebookKeep up with latest happenings in Retail and your particular POS\Inventory Control software by becoming a fan of Advanced Retail Management Systems (ARMS) on Facebook!   Video Clips from the ARMS staff with Tech Tips and other helpful information coming soon!

By being a fan of ARMS, you will receive information about your software including special "web only" tips & tricks that won't be given elsewhere. You'll be among the first to learn about new release and features, training opportunities, and links to interesting information on the web. Connect with the ARMS staff and our customers!

To become a fan of ARMS on Facebook, click here
 

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