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Thursday
August 11, 2011
9:00am-5:00pm
Littleton,
Colorado
You
are cordially invited to attend our FREE
training workshop
 Advanced Retail
Management Systems (ARMS) is hosting its annual
Customer Summit August
11th. The theme of
this year's event is "Synergize", co-operating,
working together and interacting to increase
your use and understanding of CounterPoint
SQL.
ARMS
trainers and a guest speaker from Radiant
Systems will be presenting topics to include:
Using CounterPoint SQL's Graphical Management
Dashboard, How to Setup Price Sheets, Using
Price Rules, What You Need to Know About System
Properties, PCI Compliancy and Tips for Taking a
Physical Inventory.
This
year we are also offering one-to-one meetings
with a CounterPoint SQL trainer or technician to
answer your specific questions.
When we confirm your reservation for the
event, you will have the opportunity to reserve
a 15 minute meeting and submit your questions in
advance.
The
cost to attend the Customer Summit and to
reserve an appointment for a one-to-one meeting
is FREE with a current CounterPoint SQL
Subscription Service Plan (CSS).
If you do not have a current CSS, the
cost to attend the meeting and to reserve a
one-to-one meeting is $100.00 for the first
person and $50.00 for each additional attendee
per company.
Come
meet the staff from ARMS and Radiant Systems -
network with other retail customers and our
vendors. Lunch will be provided as well as
refreshments throughout the day.
Seating
is limited, Click here to register
today, or call Susie Carmen at (800) 305-0461,
Ext. 357. Please RSVP by July
11th 2011. We look
forward to seeing you at Customer Summit
2011.
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Confidence Not A
Problem; Shopper Loyalty
Is
by
Sarah Mahoney
As
retailers gain confidence in the strength of the
economic recovery, their worries are shifting,
according to a new study from BDO. Consumer
confidence, which worried them last year at this
time, has dropped way down on the list. But
dependency on consumer trends -- figuring out
what shoppers want to buy -- has jumped up, and
was mentioned as a concern by 87% of
stores.
"Worries
about external factors, like economic trends
where retailers are basically helpless, have
subsided," Doug Hart, partner in the retail and
consumer product practice at BDO USA, tells
Marketing Daily. "They know consumers are
spending. The concern now is, 'How do we get our
share?'"
The study -- the RiskFactor
Report for Retail Businesses, which examines the
risk factors listed in the most recent SEC 10-K
filings of the largest 100 public U.S. retailers
-- shows that chains are "shifting away from the
defensive recessionary mode," he
says.
Instead, they are focusing more on
how retailers acquire, interest and keep
customers. Large chains such as Macy's are
devoting significant capital expenditures toward
online initiatives and social media. "Online has
been growing at something like 10 to 15%, and
we're seeing a proportionate investment in those
areas."
Continue
Reading: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=150887
Source:
MediaPost News
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SmartAlerts
SmartAlerts
is a real-time notification service that allows
merchants to monitor their operations. It
provides timely, actionable alerts that reduce
fraud, improve operations and provide better
customer service.
The
list of available SmartAlerts includes the
following:
Customer
Service
- Pending
Orders Alert
- Large
Sale Employee
- Nobody
Signed in at Open
Fraud
Prevention
- Excessive
Price Overrides Applied
- Large
Price Override Applied
- Price
Override Summary
- Excessive
Return Transactions
- Return
Transaction Summary
- Refund
After Close
- Refund
Before Open
- Sale
After Close
- Sale
Before Open
- Sign
in Before Open
- Sign
in After Close
- Ticket
Entry Sign in Before Open
- Ticket
Entry Sign in After Close
- Excessive
Voided Tickets
- Excessive
No Sale Transactions
- Excessive
Discounts Applied
- Large
Discount Applied
- Discount
Summary
- Excessive
Quotes
- Quote
Summary
Operations
- Cash
in Drawer
- Drawer
Over/Short amount
- Drawer
Over/Short percentage
- Failed
Credit Settlement
- Flash
Report: Sales, Profit, Avg tkt, Refunds, Margin,
# Tkts
- No
Sales Activity
- High
Sales Volume
- Unposted
Tickets
- Low
Inventory Item available with CounterPoint 3.3.9
and above
CounterPoint
SmartAlerts, which easily can be configured for
your business, are sent via SMS text or email
when SmartAlerts discovers an action that falls
outside the thresholds you establish. These
alerts help you watch your business at all times
so that immediate action can be taken against
alerted activity that could potentially affect
your bottom line. In addition, it enables an
owner or store manager to stay connected to the
store activities when they are away.
For
more information or pricing please contact Rob
Freda at Rob.Freda@armsys.com or
800-305-0461 x311.
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10 Ways to Boost Your Profits from
Father's Day
Father's
Day spending is almost a $10 billion business
with the average shopper spending almost $100
according to BIGresearch. Here's how your
business can get a bigger share this year.
1.
Go Patriotic
With
Father's Day sandwiched by Flag Day on June 14
and the Fourth of July, take a patriotic
approach to your marketing and your displays so
you can extend your campaign across all three
holidays. Think red, white and blue
merchandise.
2.
Include Scads of Dads
Remember
that there are grandfathers, stepfathers,
first-time dads, households with two dads,
godfathers and father figures. Don't limit your
marketing - and your corresponding sales - to
just one type of relationship.
3.
Use Google to See What Consumers Are Shopping
For
Google's suggestion
feature and wonder wheel will give you a good
idea of who and what the rest of world is
shopping for on Father's Day. Dig through some
of Google's suggestions for more market
intelligence. For example, explore the results
from "father's day gift guide" to see what
others are doing in your niche. And look for
unique audiences, such as "new dads."
 Google's
wonder wheel gives some more specific categories
that might work with your business, such as
"food gifts." Even if you don't operate a craft
store, seeing a popular category like "Father's
day crafts" can prompt you to suggest craft
ideas based on items you do carry.
4.
Window Displays and Walk-in
Traffic
Take
advantage of nicer weather that can bring in
more foot traffic to your store. Independent
Retailer magazine recommends an updated window
display. Other ways to boost walk-in traffic
include adjusting your hours, offering classes
and leveraging location-based
apps. 5. Lists and Top Selling
IdeasShoppers are looking for the
best ideas. Why not make a list of your own most
popular or best selling gifts for dad? A top 10
list makes great content whether you're trying
to get attention online or guide shoppers as
they enter your store. Continue
Reading: Click Here
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New
feature in Version 8.4 of
CounterPoint:
Merge Items
utility
Version 8.4 of
CounterPoint includes the Merge
Items utility, which allows you to
consolidate multiple item records that may have
been inadvertently created for an item into a
single record. The Merge Items
utility combines all duplicate item record data,
including inventory quantities, barcodes, vendor
item records, and so forth. This feature can
help you reduce the amount of redundant data in
your database, speeding up sales,
LookUps, and
Zooms.
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Sam
Sheikh, Support Technician
Sam
Sheikh is one of the members of the Advanced
Retail Management Systems Technical Support
Team. However, technical support is not
new to Sam. This Chicago transplant was
the Systems Coordinator for a multi-store retail
operation in Chicago. Sam has experience
in all aspects of the retail systems from the
point of sale terminals to the back office to
conducting physical inventories and managing
multi store functionality. When Sam is
supporting one of ARMS clients he truly
understands what they are experiencing.
Sam,
recently got married and says him and his wife
have enjoyed the move to Colorado with the
beautiful scenery and the wide-open spaces. When
not at work Sam is pursuing his bachelor's
degree with plans to continue on to graduate
school.
ARMS
is very pleased to have Sam's talents & work
ethics representing ARMS and supporting ARMS
clients.
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Follow
Advanced Retail Management Systems on
Facebook
 Keep up with latest
happenings in Retail and your particular
POS\Inventory Control software by becoming a fan
of Advanced Retail Management Systems (ARMS) on
Facebook! Video Clips from
the ARMS staff with Tech Tips and other helpful
information coming soon!
By being a fan of ARMS, you will receive
information about your software including
special "web only" tips & tricks that won't
be given elsewhere. You'll be among the first to
learn about new release and features, training
opportunities, and links to interesting
information on the web. Connect with the
ARMS staff and our customers!
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