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Retail Pro Version 9
Status
Version 9.1 has now been on
the market for about 8 months as a General
Release. There are many new features in Version
9.1 and new features are continually being added and
planned based upon reaction to market needs, Business
Partner and customer feedback.
There are currently a small
number of companies using Version 9.1. In an effort to
increase the number of customers using Version 9.1,
Island Pacific has recently launched project "Fast
Track", an ambitious program in cooperation with
Business Partners, in the USA, Canada and the UK with
the objective of implementing twenty Retail Pro Version
9.1 customers by May 31st 2007. Fast Track is
fully underway and involves the unparalleled commitment
of resources from Island Pacific, including senior
technical advisors to provide ultra-attentive
"hyper-care" to Business Partners and their Customers to
ensure that any product issues identified are rapidly
addressed.
The functionality from
Version 8 that is currently not available in Version 9.1
is now a very small list and all features are addressed
on Island Pacific?s Product Roadmap. The following
features are still under development for Version 9.1:
- E-commerce Link:
basic E-commerce functionality is
planned for release by the end of Q3 2007 with a full
replacement of 8 series capabilities along with many
other enhancements available by Q4
2007.
- Accounting links:
the QuickBooks link is planned to be
released by the end of Q2 2007, and will be followed
by MAS90, Great Plains, and Business Works in quick
succession.
- Customizations: Island Pacific is currently completing plug-in technology
and documentation for Version 9.1.
Customer that currently use a plug-in for
Version 8 will have to have their customization
re-rewritten for Version 9.1.
In regards to Version 8,
Customers can continue to use Version 8 indefinitely,
however, after December 31st 2009, customers
purchasing additional licensing will be required to
purchase Version 9.x. Island Pacific will continue
to support Version 8 (provide bug fixes/maintenance)
until December 31st 2011.
We are excited about the
features and enhancements that are offered in Version
9.1 for existing customers. We are interested in talking
to customers that will be early adapters for Version
9.1, keeping in mind that certain features are still
under development. If you are interested in
discussing updating to Version 9.1 at this time,
please contact Stacey
Ryan at (800) 305-0461Ext 321 stacey.ryan@armsys.com or Kathe Burke at (800)
305-0461 Ext 319 kathe.burke@armsys.com | | |
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The Value of
Information
From Melody
Vargas,
Part 3 in a Series on Loyalty
Retailing
It seems innocent.
Retailers offer frequent shopper cards to their
customers so that they can better understand them.
Understanding their customers allows retailers to make
better assortment decisions and improve the efficiency
of the supply chain.
A more efficient supply
chain and better assortment allow retailers to target
their customers with goods and services that meet the
customers' needs. Meeting needs creates loyal customers
and drives retail sales.
Everyone wins, right? It
depends.
When the data is used
strictly to aid in category management, it can be a
tremendous asset. If the retailer shows a lack of
respect for customer privacy (as we examined in part 2
of this series) or customer intelligence, it won't
inspire loyalty and may become an annoyance.
How many frequent shopper
cards do you have in your wallet right now? Chances are
if you live in an area with more than one supermarket,
you have several.
The consumers are not
showing loyalty to the store by signing up for their
cards. They are showing that they will do what they have
to in order to get the discounts. They are submitting to
being tracked and are willing to present their cards in
order to keep their food bills within budget.
Active anti-card
privacy group, No-Cards
Shoppers, believes
frequent shopper cards insult shoppers and do not really
save anyone money. More and more customers are beginning
to agree. Several local news stations around the country
have run tests in response to disgruntled shoppers'
claims that retailers inflate prices only to offer
savings equal to the old price.
For the remainder of the
article, please press
here.
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Retail Edge Quick Links
Please
check out the new Quick Links on the left hand tool bar
of the Retail Edge. The following is a brief description
of some of the information you will find through the
Quick Links:
ˇ
Request
Training: this Quick Link provides access to
setting up a training appointment
online. Our project coordinator will
contact you to set up an appointment with a trainer.
In addition a complete catalog of our
training courses for Retail Pro is accessible from this
link. Each training course is outlined with the
specific topics that will be covered and the number of
hours to complete the course.
ˇ
Support
Services: this Quick Link will take you to a
page with information about our support plans. We
offer 3 different support plans to suit different
customer needs. A link is also available on this
page to submit an online support request or to set up an
online support account.
ˇ
Order
Consumables: use this Quick Link to get
information on price tags and labels. A link is
provided to order consumables.
ˇ
Feedback
: use this link to let us know how you feel
about our products and services. At Advanced
Retail Management Systems we are committed to offering
you the best products and services in the industry and
welcome your feedback. We take all suggestions and
comments very seriously and do everything we can to make
changes to accommodate your needs. Also please let
us know a success story or what is working well for
you.
ˇ
Referral
Program: we always welcome referrals.
Register you referrals online and receive a credit on
your account or Client Service hours.
ˇ
Trade
Shows: this Quick Link will take you to a list
of our upcoming trade shows we will be attending.
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Retail
Pro May Promotion
We
always hear customers say that they do not fully utilize
their POS system. Additional training is the best
way to quickly learn how to benefit from the features of
your system. During the month of May, purchase 1
or more 5-hour block of Client Services for the special
price of $525 (normally priced at $625).
Please contact Stacey Ryan at (800) 305-0461 Ext
321 stacey.ryan@armsys.com or
Kathe Burke at (800) 305-0461 Ext 319 kathe.burke@armsys.com to
take advantage of this special offer.
Press here to learn more about our training
courses for Retail Pro. Each training
course is outlined with the specific topics that will be
covered and the number of hours to complete the
course.
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 5 Minutes to Earn $500!
It only takes 5 minutes to
register a referral for a retailer that you know who is
interested in a Point of Sale System.
Receive $500 credit
on account or 4 Client Service hours every time you
refer a new customer that purchases Retail ProŽ.
Retail ProŽ has grown to be the premier
Inventory Control/POS software for small to mid-tier
retailers. Whether you know a single store or a
100 store chain, Retail ProŽ provides the technology for
retailers to excel. Press
here to refer another retailer
and start earning valuable
rewards!
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 Tech Tips
Leading
Zeroes
When typing in an item number, it is
not necessary to type any leading zeroes. For example,
to enter item number 000555, you need only type
555.
Keyboard
Shortcuts
Use the following keyboard shortcut
keys to quickly enter new times into time fields. If a
time is specified in a field then the following commands
will be relating to the displayed time. If there is not
a time specified, the resultant entry will be relative
to the displayed time. If there is not a time specified,
the resultant entry will be relative to the current
Retail Pro time.
, Enter the current
system time.
<+>, Move the time
forward as many hours as the number entered. For
example, if the displayed time is 1:00PM and you enter
<+>, <3>, the time will be moved
forward three hours to 4:00 PM
<->, , Move time
back as many hours as the number entered. For example,
if the displayed time is 1:00PM and you enter <->,
<3>, the time will be moved back three
hours to 10:00AM.
Change the time
to one hour ahead.
Change the time
to one hour earlier.
Set time to 12:00
AM.
Set time to 11:59
PM.
Set time one
minute ahead. Only the minutes are changed, but not the
hours. For example, if the time was 10:58PM then
selecting three times would change the tiem
to 10:59PM, 10:00PM, 10:01PM.
Set the time one
minute earlier than the current time displayed. Only the
minutes are changed, not the hours. For example, if the
time was 10:02PM then selecting three times
would change the time to 10:01PM, 10:00PM,
10:59PM
, Set the time to
noon, 12:00 PM
Sortable
Columns
The
columns that can be sorted in each module will vary
depending on how you have configured your installation
of Retail Pro. It order for a column to be sortable, it
must be an index. ( An index is a file that contains
specific information on the location of Retail Pro
records. ) In addition to the default indexes, in some
modules ( such as receipts and inventory ) additional
indexes can be defined by the user. This is done in RPRO
DB. If a multiple field index is chosen, the first field
in that index will be the sortable
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 Retail SpotLight
The Rocky Mountain Region is an
outdoor enthusiasts greatest destination. There is
more to do than one person can accomplish in a lifetime.
To get a great start on that list Western River
Expeditions is the place to go. Western Rivers
Expeditions is one Advanced Retail Management System?s
newest Retail Pro clients.
Western River Expeditions
was founded in 1961 offering guided white water tours of
the Grand Canyon. Over the years the operation expanded
and moved to Moab, Utah. Located on Main Street in Moab
they operate the Moab Adventure Center. www.moabadventurecenter.com. The Moab Adventure Center
offers rafting trips, hummer tours, rock climbing,
skydiving, mountain biking and more. If you visit their
web site at www.westernriver.com
you will see the breadth of
the trips they offer in other parts of the Rocky
Mountain Region. At the retail store in Moab, you can
purchase all the gear you would need for any of the many
adventures they provide. Prior to purchasing
Retail Pro they used a product called Order Manager, but
quickly out grew it. Bret Nybo, IT Director for Western
Rivers selected Retail Pro for its strong inventory
management and reporting capabilities. He says that
Retail Pro is ?very intuitive.? Regarding his
experiences with ARMS he was surprised at how much one
on one attention he was given in the training and
implementation process.
Along with the retail store
at Moab Adventure Center, Western Rivers also operates
an ecommerce web site. www.redrockoutfitters.com. You can go to this web site
and purchase all the gear you need for your outdoor
adventure. The Red Rock Outfitters web site is
linked to Retail Pro with the development work of Retail
Dimensions, www.retaildemsions.com a Retail Pro partner who provides
web integrations from your website to Retail Pro.
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Meet Our
Staff 
Debbie Lanford,
Director of Financial
Services
Debbie Lanford, Director of
Financial Services is the newest member of Advanced
Retail Management Systems team. Debbie has a long
history in the accounting and financial services field.
Prior to joining ARMS, Debbie owned and operated a
financial services and accounting consulting firm.
Before this she was a controller in insurance and
brokerage firms.
A Denver native, Debbie
enjoys Colorado?s outdoors. Her free time is spent
riding her motorcycle and playing tennis or many other
outdoor activities. The mother of three boasts that two
are in college and one more is getting ready to head
there as well.
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Survey: Consumers plan to spend
more this Mother's Day
From NRF
SmartBrief
Consumers plan to spend nearly $16 billion on
Mother's Day gifts this year, or $139.14 per average
shopper, according to a new survey released by the
National Retail Federation. Almost 38% of presents will
come from specialty stores, 29% from department stores,
24% from discount retailers and about 3% from catalogs
-- and online shopping will jump 20%, the survey
found. CNNMoney.com
(4/17)
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8100 Southpark Way # A-10,
Littleton, CO 80120
303-738-1800 | Fax
303-738-9563
Denver - Chicago
www.armsys.com
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