Take a Break and Attend Our Customer Summit 2009

Current Update Release Cycle?

 Advanced Retail Management Systems is excited to announce



Customer Summit 2009 -
Take a Break and Attend
Our Customer Summit 2009

Refreshments and lunch will be provided. Seating is limited so please call Susie at (800) 305-0461 ext. 357, or visit our website at www.armsys.com/summit_rsvp.htm! We look forward to seeing you there. 
  
  

Tech Tips

Diagnostic tool

The Retail Pro System Diagnostics Tool is used to diagnose and troubleshoot system and software problems. You can quickly and easily generate a diagnostic report containing a detailed analysis of system hardware, RTI software, and configuration settings. If necessary, the report can be printed and sent to Technical Support to aid in the identification and correction of a problem. Reports can be saved, printed, and optionally polled to the Main station.

Step 1 From the TOOLS menu select DIAGNOSIS.

Step 2 In the Systems Diagnostics window, select the system components you want to include in the report. By default, all components are included except HARD DRIVE CONTENTS. To add a component, select its check box. To remove one, clear the check box.

Step 3 Select START to run the report immediately. The time required to complete the diagnosis will vary depending on the components selected and your system performance.

Step 4 After the diagnosis is completed, the report is displayed in the report window. Navigate through the report using the scroll bars, arrow keys, /, or the drop-down list of report areas. Selecting an area from the drop-down list takes you instantly to that section of the report.

The first section of the report always includes date/time, store/station/workstation identification, and Retail Pro configuration information. This section is automatically included, so no option to include/exclude is available.

Barcode Labels and Receipt Supplies

Last chance to take 10% off our already newly reduced prices

We are pleased to announce our newly reduced pricing on barcode labels, tags and receipt paper.  We carry a full line of direct thermal and thermal transfer barcode labels and tags.  We can help you choose the right product for your business and can also do custom and pre-printed label orders.  We also supply high-quality receipt paper for Star and Epson Receipt Printers. 

Mention this promotion and during the month of May take an additional 10% off our already newly reduced prices on all orders over $100.

We have 1000's of labels in-stock available to ship today.  Click here to learn more about our available products and pricing and use the easy ordering form to fax or E-mail your order.

For more information contact your sales consultant Stacey Ryan or Kathe Burke at insidesales@armsys.com or give us a call at (800) 305-0461.  

What Every Retailer Must Know... 

Dear Valued Retail Pro Customer,

Every business has something they need to improve. Over the years we have realized that we need to be more proactive as your software consultants in keeping you up to date with changes in technology as it effects your software and hence every day operations. We're sure you have seen an improvement in our communication over the last several months. Most recently we have released information regarding the features of Version 8.6 that is due to be available in general release in the next couple of months. Among other new features, Version 8.6 will make your software PCI compliant, therefore improving your business as well. What is PCI compliancy?

PCI Compliance
What every retailer must know - Your customers' personal data might be at risk!
PCI Compliance - Credit card fraud is a potential liability of every retailer. Retailers are required to use current POS and EFT software, and to use suitable procedures to protect your business and your clients. The problem is so serious that the U.S. federal government has raised the Payment Card Industry (PCI) requirements to a new level. The new standard for Electronic Funds Transfer (EFT) processing is called Payment Application Data Security System Compliance (PA-DSS).
Through data encryption and detailed security logging, Retail Pro Version 8.6 will provide retailers with comfort that their software is doing its part to protect the customer's payment information.

So, are you eligible for Version 8.6? If your Software Assurance Plan is current, you most definitely are! If you plan is not current, you can renew it so that you also qualify for this very important update to your software. Call or email us today. (800) 305-0461 or insidesales@armsys.com

Best Regards,

Inside Sales Team
Advanced Retail Management Systems

Meet Our Staff

Michael Guymon

If you have called into ARMS' support line within the past 12 years you have most likely spoken to Michael. Michael has been helping our clients solve issues with software and hardware since 1997. Michael has been working in the IT field for 17 years. He is a graduate of Brigham Young University in Provo, Utah.   Michael's responsibilities at ARMS are varied and continue to expand.  Michael is a certified Retail Pro and CounterPoint software tech, and he holds a Microsoft certification on MS SQL Server.  He does the data conversions for Retail Pro and Microsoft RMS. 

$500 for 5 Minutes

Receive $500 credit on account or 4 Client Service hours every time you refer a new customer that purchases Retail Pro.

Retail Pro has grown to be the premier Inventory Control / POS software for small to mid-tier retailers. Whether you know a single store or a 100 store chain, Retail Pro provides the technology for retailers to excel.

Call your sales person today at 800-305-0461 or click here to complete the form to refer another retailer and start earning valuable rewards! 

APRIL 27, 2009 

Most US economic indicators were down in Q1 2009, but online sales were an exception.

According to a survey by Forrester Research and Shop.org, US online retail sales rose an average of 11% in the first three months of 2009.

Of the 80 companies studied, 58% saw online sales increases compared with the same quarter last year.

Looking further into the findings, 44% of the e-tailers reported increases of over 10%, 14% showed increases up to 10% and 13% reported flat sales.

In the survey, about 70% of both consumer brand manufacturers and multichannel retailers reported online sales increases. However, Web-only merchants had a different situation. About six in 10 reported Web sales declines.

"It seems that consumer confidence is getting better," Sucharita Mulpuru, a Forrester analyst, told Bloomberg News. "Hopefully the worst is behind us."

Looking ahead, Citi Investment Research projects that US retail e-commerce sales will grow 4.4% in 2009 to $141 billion-and jump to 16.5% growth in 2010.

Could happy days be here-at least online-again? Maybe not for Web-only retailers.     

 Source: http://www.emarketer.com/Article.aspx?R=1007058