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November 2009

In This Issue:

Retail Return Fraud Seen Down

The Smart Move

Tech Tips

Little Shops Make Big Plays

Sage BusinessWorks 2010

Meet Our Staff

$500 for 5 Minutes

6 Ways To Create Opportunities

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Retail return fraud seen down this holiday season

Thu Oct 29, 2009 6:42am EDT

CHICAGO (Reuters) - Retailers are expected to lose less money due to fraudulent returns of merchandise this holiday season from a year ago as stores tighten return policies, according to a survey released on Thursday.

Return fraud is expected to cost retailers $2.74 billion in 2009, down more than 17 percent from $3.32 billion a year earlier, according to the National Retail Federation's survey of loss prevention executives at 134 retailers.

Many retailers have adopted stricter return policies in recent years, including requiring receipts and adhering to time limits on returns in order to cut back on fraud.

"Retailers are constantly trying to fine-tune return policies to create guidelines that honest customers can live with and dishonest people can't get around," Joe LaRocca, senior asset protection advisor for NRF, a retail trade association, said in a statement.

A total of 6.4 percent of holiday returns are expected to be fraudulent this year, down from 7.5 percent a year earlier.

Continue Reading
http://www.reuters.com/article/domesticNews/idUSTRE59S0FY20091029 

Source: Reuters

The Smart Move: Invest in Technology Today to Improve Your Business!

Now is the time to invest in your company so as business picks up you are in a stronger position to compete.  Leasing is the answer to "creative financing" to get the technology you need today to move your company forward.  Whether it's new Point of Sale equipment, an upgrade to your credit card processing system with gift cards, a service contract or additional software, leasing with affordable payments is the solution.

Choose one of the following deferred payment plans to get your 2009 tax deduction with minimal lease payments until 2010: 

7 Payments of $100
The terms are simple: you pay a $100.00 Security Deposit and your next six payments are $100.00.  If you buy in October 2009, your first regular payment is May 2010. 

60 Days Deferred Payment
You pay one month's payment as the Security Deposit with no invoices until 60 days after funding.  Since lease payments are billed in arrears, this is actually a 90 day deferred payment plan.  Buy in October 2009 and make one payment, zero payments for November and December and payments resume in January 2010.

Lower your cost with the 2009 Tax Deduction

The 2009 Economic Stimulus law permits the depreciation deduction for the first $250,000 in equipment/software purchases. The deduction is on your personal tax return if you are a sole proprietorship, LLC or S Corp. This deduction helps offset other income on your personal tax return. If the deduction exceeds your income, the extra carries forward to the next year. For example, if you are in a 30% tax bracket, a $10,000 technology purchase will save you $3,000 in taxes for a net cost of $7,000.

Be bold and invest in your business today!
To learn more contact Susie Carmen at (800) 305-0461 Ext. 357 or E-mail her at Susie.Carmen@armsys.com

Information Super Highway

Tech Tips  

Adjustment memos:

Starting to Track Adjustments
We generally recommend that you start using adjustment tracking after you have done a complete physical inventory. This establishes your baseline. You will then be able to audit changes in inventory quantities and valuations back to the defined starting point.

If you are installing Retail Pro in an existing business, we recommend that you turn off tracking until you have entered your entire inventory and then do a physical inventory. 

Defining New Items in Inventory
When you create a new item and you are tracking adjustments, the system will not allow you to enter a quantity, price, or cost while in inventory.

Little Shops Make Big Plays for the Holidays

Merchants Roll Out Christmas Wares Weeks in Advance to Lure Customers Away From Large Discount
Retailers
By DANA MATTIOLI

Small brick-and-mortar shops that rely on seasonal sales are seeking creative ways to avoid last year's bloodbath of discounting, as cash-strapped consumers are expected to gravitate toward big-box and discount retailers.

Toy and gift shop Groovy dc rolled out its holiday merchandise in early October-a full month earlier than usual-advertising Halloween and Christmas simultaneously. "Because of the economy we said, let's get the inventory out while there's money available," says co-owner Manuel Cortes, who says holiday sales account for upward of 25% of the Washington, D.C., store's annual revenue.

Wonder Works, a specialty toy store with locations in Charleston and Mount Pleasant, S.C., set up its Christmas windows in mid-September, a month and half earlier than usual, and began offering layaway a few weeks earlier too. Owner Christine Osborne says 45% of business comes between October and the end of the year. Her strategy seems to be already working-September sales at the toy stores were up 8.5% from last year. "People are anxious and want to secure items and budget out their money," she says.

Even more than in previous years, small shops have to worry that penny-pinching consumers will go elsewhere, experts say. Customers have "shifted a lot of their spending away from the specialty retailers and moved toward mass value centers like Wal-Mart," says Frank Badillo, senior economist at Retail Forward, a research and consulting firm specializing in the retail industry.

Continue Reading
http://online.wsj.com/article/SB200014240527487047548045744917
63191182676.html#mod=todays_us_marketplace

Source:  The Wall Street Journal

Sage BusinessWorks Version 2010

Sage BusinessWorks will be releasing the new Version 2010 soon for customers on their maintenance plan.  We have tested the compatibility of the version with the Retail Pro accounting Link and found that it will work properly without any additional program changes.  If you have any questions, please email: doug.hubka@armsys.com
Meet Our Staff 

Susie Carmen
Sales & Marketing Assistant

Susie has been with Advanced Retail management Systems since 2000.  If you have called in looking for a system, you have probably talked with Susie.  She also is our tradeshow Event Coordinator and wears many hats in the Sales Department.

Prior to ARM, Susie worked for NASA's shuttle program, was Staff member for Colorado presidential campaigns and involved in the medical and legal fields. Susie is also a certified professional photographer and has been published around the world.

Susie came to Colorado after completing college in Texas.  She finds much love in her Music and Photography interests and is currently studying the Finnish language with hopes to make a trip to Finland sometime in 2010.  

$500 for 5 Minutes

Receive $500 credit on account or 4 Client Service hours every time you refer a new customer that purchases Retail Pro.

Retail Pro has grown to be the premier Inventory Control / POS software for small to mid-tier retailers. Whether you know a single store or a 100 store chain, Retail Pro provides the technology for retailers to excel.

Call your sales person today at 800-305-0461 or
click here to complete the form to refer another retailer and start earning valuable rewards! 

 

6 Ways To Create Opportunities on LinkedIn

October 28, 2009 By Lisa Barone

Life is so unfair. Just because they're shinier, Twitter and Facebook often scoop up the attention for being social networking powerhouses. And they are! However, if you're a small business owner, you also need to be paying attention to LinkedIn.

Over the past few years, LinkedIn has proven itself to be a legitimate business tool for many, helping SMB owners to develop and nurture targeted opportunities. And if the numbers of "friend requests" in my inbox are any indication, the strength of the site isn't decreasing. In fact, it's growing.

There are lots of opportunities for SMB owners to leverage LinkedIn to build traffic, branding, authority and even their real life Rolodex. Here are a few of my favorite ways to use and create opportunities with the site.

Establishing Expertise: Unlike some of the other social networks, LinkedIn lets you establish credibility solely as a professional in your field. By filling out your profile, listing your affiliations, displaying references, participating in Groups and answering questions through the Q&A, you time and time again brand yourself as someone who knows their stuff. By being consistent, you establish yourself as the "go-to" person for that subject area. It's great for personal branding, but it also puts you in their top of mind the next time they need someone in your field. Its hard to get that qualified branding anywhere else.

Share Content : There are lots of ways to share content via LinkedIn, but you need to be sure to do it in a way that adds to whatever discussion you're part of. There's very little tolerance (read: none) for business owners who come in self-promoting or trying to sell to other members. However, SMB owners can share content by including links in their status updates, linking to relevant posts during Group discussions or while answering LinkedIn Questions. You can also share and organize content by taking advantage of some of the Widgets that LinkedIn allows members to use on their profiles, like the ones from WordPress and SlideShare. It's worth remembering that people looking for content on LinkedIn, are actually interested in it. They're not talking about what they had for lunch or casually passing by. They're there for a reason.

Do Some Market Research: If you don't mind the occasional sales pitch, the LinkedIn Answers area offers SMB owners a fairly cost effective way to get some knowledge transfer, talk out ideas, and even hold mini focus groups! In the past, I've watched SMB owners collect market research, demo new sites/tools, ask for advice on how to do something more cost effectively, and just throw out early stage product questions. Because everyone on the site is business oriented, most are very willing to help one another out (especially if helps them look like the expert in the group).

Continue Reading
http://smallbiztrends.com/2009/10/6-ways-to-use-linkedin.html

Source: Small Business Trends



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