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                    October 2006

Contact Info
In This Issue:

No Trick: Halloween Seen As Retailers' Treat

Maintaining Your Computer

The Most Demanding Space

Custom Programming

We Want Your Feedback

Meet Our Staff

Referral Program

Anti Virus and General Security

Physical Inventory Data Collectors

Retail SpotLight

NO TRICK: HALLOWEEN SEEN AS RETAILERS' TREAT
By Jen Haberkorn and Jonathan Swigart THE WASHINGTON TIMES
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Halloween must not be so scary anymore.

Americans are expected to spend $5 billion, 50 percent more than last year, on candy, decorations and costumes for the trick-or-treat day this year, according to a study released yesterday by the National Retail Federation (NRF), a D.C. trade group.

Nearly two-thirds of Americans plan to celebrate Allhallows Eve this year, a significant increase from last year, when half of Americans celebrated the day.

"In recent years, we've gradually seen it become a seasonal holiday. It's no longer just a couple days you see families decorating their front porches and homes," said Kathy Grannis, an NRF spokeswoman. "It's definitely become one of the holidays we like to look at as spanning across all niches, all sectors of the retail industry."

People spooked by the day in the past appear to be coming around. About three-quarters of people plan to pass out candy and one-third plan to dress in costume, according to the study. About 17 percent of people plan to celebrate the day with a trip to a haunted house.

The average consumer plans to spend $59.06 on Halloween, whether on candy, costumes or decorations, according to the NRF. Last year, the average person spent $48.48.

Julie Shymansky, 31, of Kensington, said she expects to spend nearly $200 to $300 on Halloween merchandise, between her house and yard.

"I'm a decorator. I love to decorate. Every holiday, I have something out," she said while Halloween shopping at Target in Wheaton yesterday.

She said her neighbors take a "Clark Griswold" -- from the National Lampoon movies -- approach to decorating.

"Everybody's trying to outdo everybody else. Every year, something new comes out and they go get it."

For some, Halloween means more than just candy and costumes.

For 21-year-old Yulissa Ozorio of Hyattsville, Oct. 31 is day for great celebration.

"I like it. If you have to spend some money to buy something, I will do it. Because it's my birthday -- so it means something to me. And I want people, when they come to my birthday, to see, like, 'Wow -- where did she get that?'"

Retailers are expanding their Halloween selection in response.

"Our Halloween merchandise has grown from the past years," said Jami Arms, a Wal-Mart spokeswoman. "In the stores this year, we have products for a wider customer base."

While Wal-Mart still has child-friendly treats and decorations, it also has products targeted toward adults who want to decorate and more "sophisticated" items such as a cast-iron tea-light tree.

Halloween is the second-biggest decorating day after Christmas. About 67 percent of Americans plan to purchase decorations this year, up from 60 percent last year.

Sixty percent of Americans plan to buy costumes this year -- up from 53 percent last year. And they will spend an average of $21.57.

"Consumers see Halloween as a seasonal celebration to bridge the gap between the end of summer and the winter holidays," said Tracy Mullin, president and chief executive officer of NRF. "Halloween offers a little something for everyone and, this year, people of all ages will be joining in the fun." 
 


Tech Tips

Maintaining Your Computer System

1. Never turn your computer off with the power switch until Windows has shut down.
The one exception to this rule is when your computer locks up and your hard drive is not running (hard drive light is not blinking). In this situation, you can turn the power off without harmful effects to the hard drive. As cutting the power can also result in lost data or Windows files, you should only do this when you have to.

2. You should have a UPS (uninterruptible power supply) for your computer. A UPS with line conditioner is preferred. This will keep your computer from crashing during power outages, and will protect your computer from low and high voltage occurrences. An UPS is far superior to a surge protector and will save your computer from almost any power type of disaster.

3. Backup any data you cannot afford to lose to at least two separate physical drives. The time to backup is when you create something you can't afford to lose. Backups should be scheduled daily.

4. Defragment your hard drives at least once a month . This will keep your hard drive healthy and prevent crashes. It will also help with speed.

5. Never unplug peripherals from the computer when it is powered up. Unplugging with the power on can short out the connector socket or the motherboard.

The only exception to this rule is if you know a peripheral is "hot pluggable". If you do not know what "hot pluggable" means then ignore this exception.

6. Do keep at least 400 MBs of your C: drive free for Windows to use. If you do not have enough free space you will choke Windows and it will start dumping data to your hard drive, or it will just get really, really, slow. Use the ADD/Delete tool in the Windows Control Panel to delete unneeded programs from your drive.

7. Do not let a lot of programs load up when you start your computer. They use valuable memory and Windows Resources (Windows internal workspace). All programs in your Windows System Tray (in the lower right of your screen) are running on your computer. Close them if you don't need them or run them and configure them not to load when you boot up.

8. Do use a virus checker regularly. Everyone should use a virus checker. The best type of protection is continuous monitoring from a dedicated anti-virus program like Trend Micro or McAfee. We have had significant speed issues when using Norton Antivirus with Retail Pro.

9. If you have a high speed Internet connection you need a firewall. A firewall program keeps those who want to hijack your computer from gaining access to your system. You really do not want someone else running your computer.

10. The greatest enemy to your computer is heat. It causes the internal components and chips to wear out. Heat also lowers the performance of your system. The first thing to check is the ventilation around your system. Many of the standard computer desks force you to place your computer in an enclosed cabinet. If your system is in an enclosed space, cut a hole in the back of the cabinet behind your cooling fan. This will allow it to draw cool air into the system. Your system should have at least 4 inches of space to the rear, with no clutter, loose paper, etc., to block the flow of air into the computer.

The second thing you can do, is to clean the dust from the inside surfaces of your system. Do this at least twice a year and your monitor once every 2 years.

Make sure that you clean the blades of the cooling fans. Clean the power supply fan, the CPU's cooling fan and the case fan (if you have one) as well.


Custom Programming


Is your staff spending time on tasks that could be automated and completed in a fraction of the time?  Are your labor costs whittling away at your profits with duplicated effort?  Advanced Retail Management Systems offers custom programming services that streamline your operations, reduce errors and improve your bottom line.  With 20 years of experience in retail technology, we can help you identify and realize new solutions suited to your business needs.

We have established an excellent reputation in providing solutions that include the following:

     ? Integration to various applications: E-commerce, EDI, Order
       Fulfillment, and other systems
     ? Custom data import and export routines
     ? Gift Card Solutions
     ? POS system enhancements
     ? Process automation
     ? Custom development for mobile devices

The ARMS Research and Development Group is headed by Shawn Wong, who brings the diverse experiences necessary to understand and provide the optimum blend of technology, form and function. Shawn's background includes retail management, web operations, system administration, software and database development and experience with multiple POS platforms.  Custom Development projects are generally completed in 3-6 weeks and there is no charge for the initial consultation. For more information contact your account representative or E-mail Shawn Wong at
Shawn.Wong@Armsys.com

 

The Most Demanding Space In Your Store

One of the most demanding spaces in your store is the last three feet where you consummate the transaction with the customer. Point of Sale hardware is often the most overlooked and under planned component in almost all independent retail businesses. Your Point of Sale hardware should be rock solid and durable. For more than 12 years, Radiant Systems been making Point of Sale Terminals focused on innovation for non-stop sales reliability. The Radiant P1550 is an all-in-one retail hardened POS terminal combing Intel's Pentium M Processor, with Touch Screen and MSR reader. The P1550 is Radiant Systems' premium Point of Sale Terminal built to with stand the rigors of Retail.

Retail Hardened Design
The physical strains placed on electronic devices in a Retail site far exceeds the stresses placed on a device in an office or home environment.

Fit-for-Purpose: The Radiant P1550 has few moving parts with no CPU or power supply fan and only a backup system fan. The retail hardened design offers a spill resistant, high impact enclosure that is built to withstand tough in-store conditions. All this maximizes system uptime with continuous operation.

Design Validation: Radiant's extensive design validation process includes stress testing, accelerated life testing, thermal analysis, agency certifications and alpha and beta test programs.

Integration Testing: Radiant conducts full software integration testing with its hardware products

Experience: Radiant Systems has designed over two hundred boards in the development of its Terminals.

Radiant Systems offers a compact, functional integration tray that combines the P1550 with keyboard, printer and cash drawer in an attractive package for space utilization. The P1550 also comes with an optional integrated Order Confirmation Display or Standard Pole Display.

The Radiant P1550 Point-of-Sale Terminal offers the ultimate in quality and reliability for the most demanding space in your store. The P1550 is tested and approved to work with Retail Pro Version 8. Contact Bob Evans today to learn more at (303) 738-1800 Ext. 303 or at bob.evans@armsys.com.


We Want Your Feedback

At Advanced Retail Management Systems we are committed to offering the best products and services in the industry.  Your feedback is very important to us in helping us deliver this promise.  Please E-mail us at
customerservice@armsys.com with your comments and suggestions.  Your feedback will remain confidential.  Thank you in advance for your input.

 

Meet Our Staff

Cathy Shields - Inventory Control

Cathy is the newest member of ARMS Accounting Team.  She has been with the company for 2 ½ months.  Cathy manages all of ARMS inventory and is responsible for shipping and receiving.  Included with this Cathy also handles Accounts Payable.  Working with ARMS is an enjoyment for Cathy.  "I like the atmosphere and teamwork." 

Her background before coming to work at ARMS was as an operations manager for a large distribution facility in Denver.  She worked in this field for 16 years.  Prior to this she was an office manager for a medical collections company in Boulder, CO. 

When not at work Cathy spends her free time bicycling, walking and enjoying family activities with her three daughters.  Originally from Iowa, she has called Colorado home since she was age 5. 

 

The Easiest $100 You Have Ever Earned 


Tell another retail store that is looking for a Point-of-Sale system about Advanced Retail Management Systems and Retail Pro and receive a $100 American Express Gift Certificate. The first 5 Retail Pro customers each month that refer a qualified lead* will receive this $100 gift - its that easy! We strive to provide the best Point-of-Sale products and services in the industry and want to pay you to help us get the word out. In addition, if your referral purchases Retail Pro, you will receive our standard referral fee of $500 on account or 4 Client Service Hours. So spread the word about Retail Pro and receive a fee gift each month. Click here to submit your referral.

*Qualified lead: must be looking to purchase a system within 6 months and willing to see a Retail Pro product demonstration. ARMS reserves the right to make a final determination as to what is approved as a qualified lead.


Antivirus and General Security for Your Windows Operating System Environment


Purchase, install and use antivirus software.
An antivirus software program helps protect your computer against most viruses, worms, Trojan horses, and other malicious code.  All antivirus software has some impact on performance with the programs that you use however this impact is usually insignificant.  Advanced Retail Management Systems has found that Trend Micro Corporate and their single computer version, PC-Cillan works well as does AVG and McAfee.  The single user of Norton has been known to significantly affect the performance of Retail pro however the corporate version of Norton has faired well if network scanning is turned off. 

Just having antivirus loaded is not enough, antivirus software must be updated regularly, which usually requires a subscription from the software manufacturer. If you don't have a current subscription for your antivirus software, your computer is vulnerable to new threats.  Therefore, you should install antivirus software, use it, and keep it current. Updates are usually available at least once a week.

After you've installed your antivirus software, configure it to check all existing files, incoming and downloaded files, email messages, and attachments. Set the "check for updates" schedule for a daily check.

Use an internet firewall.
If you don't use a firewall, attackers can find and attack your computer within 15 minutes of connecting to the internet. If you use an "always-on" form of internet access, such as cable modem or DSL, you should install a firewall and keep it up to date.

Firewalls come in two forms: hardware and software. A hardware-based firewall is usually a router, or a personal computer that's been tweaked to act as a firewall to the rest of your home network. Today, however, many internet firewalls used in the home or small office setting are software-based. They might already be built into your operating system, such as ICF (Internet Connection Firewall) or Windows Firewall in Microsoft Windows XP, depending on which service pack you have installed.

Update your computer's operating system.
Once you have the firewall in place, keep your computer's most fundamental software, the operating system, current by applying the most current software updates. Failure to do so leaves your computer extremely vulnerable because flaws in operating systems are usually well-known and targeted by hackers.

If you use a current Windows operating system, such as Windows XP, you can use the Windows Update feature to manually download and install updates from the Microsoft Windows Update website. To automatically download updates now and in the future, enable the Automatic Updates feature by clicking Start > Control Panel > Security Center.

Prevent spyware, adware, and spam.
Many websites and freeware software tools spy on users and report activities to third parties who, in turn, use that information to send you spam emails by the hundreds. If you surf the internet, your computer will get spyware and adware. If you share files or do instant messaging, you'll get spyware and adware even faster.

The best defense against spyware and adware is not to download it in the first place. To protect your computer from downloading potentially dangerous programs:

     ? Download programs only from websites you trust.
     ? Read all security warnings, license agreements, and privacy statements
       associated with any downloads.
     ? Never click Agree or OK to close a window. Instead, click the red X in the
       upper-right corner of the window or press Alt+F4 on your keyboard to close
       a window.
     ? Be cautious about using "free" music and movie file-sharing programs, and
       be sure you clearly understand all of the software packaged with those
       programs.

To minimize spam, consider these options:

     ? Ask your ISP (internet service provider) to verify that they're running some
       type of spam and antivirus scanner.
     ? Set up email filters within your email client (such as Outlook Express,
       Eudora, and others). Some spam filters mark email that appears to be
       spam by placing ***SPAM***in the subject line. Others put the term
       X_SPAM or a similar header in the mail format area. You can set up filters
       to find these messages and move them to a separate inbox for you to
       delete at your leisure. 
     ? You can also use third-party products that automatically remove known
       spam and place the messages in a separate inbox for you.

Choose a reputable pop-up blocker.
You should avoid freeware tools from non-reputable vendors. Many freeware tools have spyware in them. They advertise that they do one thing that you need, but behind the scenes, they contain programs that can harm your computer. Pop-up blockers such as the Google toolbar or StopZilla you can use with your browser or use an alternate browser (Mozilla, Firefox, or Opera) that has a pop-up blocker built in.

If you're running Windows XP with Service Pack 2, enable Pop-up Blocker in Internet Explorer. You can do this by clicking Tools > Pop-up Blocker > Turn on Pop-up Blocker. The best way to stop pop-ups is to never allow them to install themselves on your computer in the first place. You can do this by staying away from questionable websites, and never downloading and installing files from non-reputable sources. 


 

Physical Inventory Data Collectors

The demand for renting Percon PT Data Collectors (Physical Inventory Data Collectors) has been traditionally very high at the end of each year. We have a large number of Percon PT Data Collectors available for rental, however, based on the demand we may not have enough units for all customers. The Percon PT Data Collectors are reserved and rented on a first come first serve basis. If you plan to do a physical inventory soon or at the end of the year, we suggest reserving your rentals as soon as possible. Please contact Cathy Shields at (303) 738-1800 Ext. 326 or E-mail her at
Cathy.shields@armsys.com,


Retail SpotLight

A boat shop at the Marina, a ski shop at the bottom of the mountain. Why not a bike shop on the bike trail?  That is where you can find Criterium Bicycles in Colorado Springs, Colorado.  The motto is 'Start Here!' Criterium stocks the best bikes and equipment for serious beginners in every age, size and price range.  Criterium in located right off the highway but more importantly it is located on the bike trail.  The main trail in Colorado Springs runs 18 miles north from the store and 25 miles south.  For Kay Caunt, owner of Criterium, what better place to provide product and services than the place people need them. 

Criterium is a long time Advanced Retail Management Systems client and Retail Pro user.  Kay purchased Retail Pro Version 5 from Bruce Klepper, ARMS company president in 1992.  At the time she was looking for a multi-store point of sale and inventory control solution that also had a matrix in the inventory database.  Retail Pro was one of the first systems to provide that feature.  When asked about Retail Pro, Kay's message to retailers is, "go with a company that has staying power for data management."  Retail Pro has consistently provided a logical path of upgrading from one version to the next.  Criterium is currently running Retail Pro Version 8. 

The next time you are in Colorado Springs enjoying a famous Colorado summer, winter, spring or fall day; stop at Criterium and start biking.  For more great information on biking and Criterium go to their website at www.criterium.com .


 



8100 Southpark Way # A-10, Littleton, CO 80120
303-738-1800 | Fax 303-738-9563

Denver - St. Louis - Chicago
www.armsys.com