The Retail Vantage
October 2010
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In This Issue
Halloween Is Hot
Customer Connect
There's some good news
Tech Tips
ARMS on Facebook
Small Business And Social Marketing
Referral Program
 
 
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Halloween Is Hot:
We'll Dress Up At Record Levels
by Sarah Mahoney, Thursday, September 23, 2010, 5:00 AM
 
 
HalloweenLooks like America is longing for the Great Pumpkin this year: A new study from the National Retail Federation predicts that Halloween spending will jump to $5.8 billion, with the typical adult plunking down $66.28 -- up $10 from last year.
 

This year, it's not just about the little ghouls. Four of 10 adults -- the most in the survey's history -- plan to dress in costume, up from 33% last year. And 11.5% of those in the survey will get their pets into the spirit of the holiday. (Petsmart already has a photo contest going, and its Howl-O-Ween Shop is featuring a Martha Stewart Mummy Dog costume, tandem looks, so you and your dog can dress alike, and canine lobster suits.)
 

In all, the survey predicts that 148 million -- or 64% of us -- will celebrate somehow, with 72% planning to pass out candy to trick-or-treaters, 50% decorating their home or yard, and 46% carving a pumpkin. They'll spend the most on costumes ($23.37), followed by candy ($20.29), decorations ($18.66) and greeting cards ($3.95).
 

Marketers, naturally, are lining up for their share of that spending. Hostess, for example, is running a "Hand Out Hostess On Halloween" promotion, offering a $1 million jackpot, as well as other prizes -- including the chance to be drawn in to the cover of a DC Comics comic book cover.
 

Its Justice League-themed snack cakes feature DC Comics' Super Heroes Green Lantern, The Flash, Superman, and Batman.
 

The NRF, which conducted the survey with BIGResearch and included 9,300 adults, attributes some of the increase to timing. Since the holiday falls on a Sunday, families have all weekend to celebrate.
 

Continue Reading: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=136185 
 
 
Source: MediaPost News
 
 
Customer Connect:  The Only Email Marketing Tool Built for Retailers 

Customer Connect Is Loaded With The Features And Functionality Needed For Retailers.

Fully integrated with CounterPoint SQL, Customer Connect gives you the data needed to effectively connect with your customers, drive sales and increase customer loyalty.

SEND TARGETED EMAILS
Relevancy is key in any email campaign. Customer Connect allows retailers to send targeted emails by leveraging purchase history and additional customer data. Create lists based on customer shopping history, customer categories, preferences and more!

SAVE TIME AND NEVER MISS A CUSTOMER WITH ONE SET OF CUSTOMER DATA
With Customer Connect, you only need to handle one customer list! Each customer that is added to CounterPoint is automatically added to Customer Connect.

SEE WHICH CAMPAIGNS HAVE PEOPLE BUYING
Not only will you be able to see who is opening and reading your emails, but Customer Connect uniquely shows you the sales being driven by your campaigns.

USE INNOVATIVE AUTORESPONDERS TO SAVE YOU TIME BY DOING THE WORK FOR YOU
You can easily create email campaigns that will launch using data from CounterPoint. Customer Connect comes pre-loaded with "we miss you" and "welcome" campaigns that you can set and forget!

RETAIL-SPECIFIC, CUSTOMIZABLE TEMPLATES
Only Customer Connect includes easy-to-use templates specifically created for retailers. Add photos, logos and colors to customize emails to mirror your brand. If you are a professional designer, simply upload your own HTML code.

SEND WITH CONFIDENCE
Our exceptional email deliverability capabilities give you the peace of mind of knowing your email is reaching your customers. Our team works with the leading ISP's to ensure an exceptional deliverability rate.

For more information or to place an order, call Rob Freda at (800) 305-0461 Ext. 311 or contact him by E-mail at rob.freda@armsys.com

 
 

There's some good news out there about small businesses 

 
BY CAROL LAWRENCE
 
 
Despite the weak economy, shaky consumer confidence and continued high unemployment, some small businesses are growing sales, hiring and expanding.
 
The owners possess many of the traits associated with success-focused business owners found in The Guardian Life Index, a survey of 1,100 small businesses by The Guardian Life Insurance Company of America.
 
Traits that ranked highest included willingness to collaborate with employees, vendors and customers; planning for the long- and short term; being technologically savvy; and reacting proactively toward adverse conditions.
 
"These are the six essential ingredients in any small-business owner's playbook," said Mark Wolf, director of market research for Guardian in Manhattan, and who oversees the index. "And in order to continue to be successful or be more successful today, you need to use them all."
 
Revenue grew 39 percent between January and August this year over the same time last year for Leafstone Staffing Service's Hackensack offices, said Sue Holub, senior vice president of sales, marketing and client services.
 
Holub attributed the growth to a new applicant tracking system that benefited clients by getting direct hire or temporary staff applications to clients quicker, she said. The firm also added new markets of hospitality companies and those that need drivers to answer the needs of local clients.
 
Continue Reading: http://www.northjersey.com/news/103809734_
 Proactive__responsive_companies_find_ways_to_grow.html
 
 
Source: NorthJersey.com
 
 
Tech Tips
 
 
Tech Tips
If you get a message
 
"Only one SVC pay code is allowed per store." 
This message is given when more than one Stored Value Card pay code is assigned to a store. 
This is proper behavior. Each store may have only one Stored Value Card pay code assigned.
Follow Advanced Retail Management Systems on Facebook
 
 
facebookKeep up with latest happenings in Retail and your particular POS\Inventory Control software by becoming a fan of Advanced Retail Management Systems (ARMS) on Facebook!   Video Clips from the ARMS staff with Tech Tips and other helpful information coming soon!
 

By being a fan of ARMS, you will receive information about your software including special "web only" tips & tricks that won't be given elsewhere. You'll be among the first to learn about new release and features, training opportunities, and links to interesting information on the web. Connect with the ARMS staff and our customers!

To become a fan of ARMS on Facebook, click here
 
 
Small Business And Social Marketing
 
By Chris Treadaway
 
The Internet is forcing local businesses to sharpen their marketing skills.
 
It used to be so simple for local businesses.
 
Less than a generation ago, all a local business needed to do to reach a local audience was call a rep at the local newspaper. Demand generation used to be easy.
 
Today we're living in a world where the Internet has taken a sledgehammer to the elegant simplicity of yesteryear. Whether you are yourself a local business owner, or if you work with or for one, you recognize that the local marketing landscape has become considerably more complex.
 
That same local newspaper that you used to rely on to reach your audience now has a portfolio of websites and probably at least one mobile application. On those properties, a local business owner can choose from banner ads or video, and sometimes more. Most local media companies also offer e-mail marketing opportunities that allow local businesses to reach local audiences through mailing lists.
 
Source: Forbes.com
 
 
 
Refer a Retailer

 Tell another retail store that is looking for a Point of Sale system about Advanced Retail Management Systems.  When you refer a retailer to us that participates in a 1 hour web presentation for Retail Pro, CounterPoint or Microsoft RMS, we will send you $100 - it's that simple!
 
Register your referral today.  Call Susie Carmen today at (303) 738-1800 Ext 357 or E-mail her at
susie.carmen@armsys.com
 

 


 

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