The Retail Vantage
September 2010
Retailpro
In This Issue
Retailers Moving Christmas A Little Closer
Tech Tips
The Price Isn't Right
Meet Our Staff
On a Tight Budget?
ARMS on Facebook
Referral Program
Retailers use Web tools
 
 
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Join Our Mailing List
Retailers Moving Christmas A Little Closer
by Sarah Mahoney, Wednesday, August 11, 2010, 3:29 PM 
 
 
Moving Christmas Closer
Call it the year of the Creeping Christmas: Retailers -- especially those with a major online presence -- are pushing holiday sales messages earlier this year, according to the just-released annual holiday benchmark report from Experian Marketing Services.

Marketers are expected to advertise Black Friday sales sooner, and extend them over greater time periods, Bill Tancer, Experian's general manager of global research, tells Marketing Daily . "Timing is going to be much more important, given the economy," he says. "Knowing when consumers begin thinking about holiday purchases can provide marketers with a big advantage over the competition."

Target is pushing that concept to the extreme, and launched a "Black Friday in July" sale on its Web site last month. While that might seem small -- one chain, after all, hardly counts as a trend -- Tancer says it did send ripples of shopping interest through the online world. "During the same period last year, there were only two search terms used often enough to be measurable -- 'Black Friday' and 'Black Friday 2009.'

"But this year, there were not only more searches, but under many more terms. 'Black Friday' and 'Black Friday 2010' came in first and second, but 'Black Friday in July' came in fourth, and even though Walmart wasn't doing a Black Friday event, its name came up in searches more often than Target's." Experian expects intense Web searching under "Black Friday" to begin early in September this year.

Continue Reading: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=133634 
 
Source:
Media Post News 
 
 
Tech Tips
 
 
Tech Tips

Equipment Maintenance


Do keep plenty of disk space available on your C: drive free for Windows to use. If you do not have enough free space you will choke Windows and it will start dumping data to your hard drive, or it will just get really, really, slow. Use the ADD/Delete tool in the Windows Control Panel to delete unneeded programs from your drive. 
 

The Price Isn't Right
 
Thanks to the Internet, companies have lost control of their pricing power. Here's how they can get it back.

 
By DETLEF SCHODER And ALEX TALALAYEVSKY
 
 
Everyone knows that companies have rock-bottom prices they're willing to offer in emergencies. Think goods and services whose value is about to expire: hotel dates, plane tickets, last season's fashions, packaged food.
 
But until recently, not many people knew what those prices were. Keeping them under wraps is a key part of how companies maintain pricing power.
 

Well, the secret is out. Now, thanks to the Internet, consumers are able to figure out those prices. And that is creating huge headaches for the companies.
 
Online shoppers today aren't just buyers; they're also product reviewers, technical consultants and scouts for legions of fellow shoppers hunting for bargains. Many use Web sites where links are posted for online coupons and cash-back offers-deals that some companies didn't intend to circulate so widely. Others go to sites where people discuss how to find the lowest bids acceptable on travel-service auction sites. Even shoppers for big-ticket items like cars get an edge from sites that reveal prices paid for new and used cars.
 
The Price Isn't Right
 
Further assisted by search engines and so-called shopping bots that find the lowest prices for any number of products, shoppers today have unprecedented power to buy products at the sellers' rock bottom. But if they come to expect such prices all the time, companies could see their long-term pricing power erode and profits slashed.

Here are eight tactics companies can use to limit the ability of bargain hunters to find their deepest discounts and lowest acceptable prices.

Continue Reading: http://online.wsj.com/article/SB1000142405274870410720457446933
 
1141323104.html?mod=dist_smartbrief
 
Source: The Wall Street Journal

 
Meet Our Staff 
 
Tim Richmann
Tim Richmann
Director of Financial Services

Tim is the newest member of Advanced Retail Management Systems team. Tim brings over twenty-five years of accounting, Controller and CFO experience to ARMS. Prior to joining ARMS, Tim worked in various industries including concrete, nuclear pharmaceuticals, transportation, and medical IME. Tim is also an adjunct faculty member for Metro State College at Denver teaching Managerial Finance.

Tim transplanted from Omaha after completing his bachelors in business administration from the University of Nebraska and subsequently obtained his MBA from Webster University in 2002. Tim is married and has one step-daughter. He enjoys woodworking, golf, fly fishing and all that Colorado offers.
 
 
On a Tight Budget? How to Land a Client
By EMILY MALTBY
 

It's a common conundrum for business owners when sales aren't pouring in.
 
To get more customers, you need to market and advertise. But when cash is sparse, it's tough to allocate dollars toward promotional efforts, especially when there's no guarantee of a return.
 
Amid the economic downturn, nearly half of business owners say they're straining to find efficient or innovative ways to market their products or services, according to a March survey of 734 entrepreneurs by American Express OPEN, the company's small-business division.
 

Tight Budget
 
Active Healthcare
 
Lisa Feierstein has targeted specific customers to use her firm's respiratory products by offering free screening and education sessions. Here, she runs a sleep apnea support group conducted last fall.

 
 

For many, the outlay of cash is simply too risky. "It's a Catch-22. When business is slow, entrepreneurs don't have as much money [but] one of the things you need is more advertising," says Greg Gould, director of the Maine Small Business Development Center in Portland. "You should be spending more in a slow economy, not less."

To minimize the potential drain on the budget, some business owners are trying creative or highly targeted means of reaching potential clients, Mr. Gould says. (Please read how numerous entrepreneurs are trying to land clients in the gallery at bottom.)
 
For example, Mr. Gould is seeing more owners aggressively aiming to reach a specific demographic. A small company selling baby toys, for instance, might comb wedding announcements and send catalogues or brochures to recently married couples, rather than placing a generic ad in a newspaper or a magazine. Otherwise, "you might be paying to reach people you may not want to reach," he says.
 
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By being a fan of ARMS, you will receive information about your software including special "web only" tips & tricks that won't be given elsewhere. You'll be among the first to learn about new release and features, training opportunities, and links to interesting information on the web. Connect with the ARMS staff and our customers!

To become a fan of ARMS on Facebook, click here
 
 
Refer a Retailer

 Tell another retail store that is looking for a Point of Sale system about Advanced Retail Management Systems.  When you refer a retailer to us that participates in a 1 hour web presentation for Retail Pro, CounterPoint or Microsoft RMS, we will send you $100 - it's that simple!
 
Register your referral today.  Call Susie Carmen today at (303) 738-1800 Ext 357 or E-mail her at
susie.carmen@armsys.com
 

 


 

Retailers use Web tools aimed at younger shoppers

by Max Jarman
 
Shoppers and retailers are turning to cellphones, "haul videos," virtual dressing rooms and social-networking sites such as Facebook and Twitter to make the most out of this year's back-to-school shopping season.
 
With billions of dollars at stake, retailers are going after back-to-school shoppers where they are spending an increasing amount of time - on their cellphones and on Facebook, MySpace and Twitter social-network sites.
 
They are launching applications, or "apps," for smartphones, running promotions and contests on Facebook, setting up sites where customers can show off their purchases online or superimpose their clothes on a customer sitting before a webcam.
 
Shoppers are relishing the novel ways to shop and the instant tips they get about special promotions and deals.
 
"It's the best way to reach teens," Staples Inc. spokeswoman Karen Pevenstein said of the new kit of marketing tools being embraced by retailers.
 
Young shoppers are expected to spend more than $200 billion of their own and their parents' money this year, making them one of retailers' most sought-after demographic groups.

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