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Retail Pro is the leading management system for small to large tier retailers in the Apparel industry. As an Apparel Retailer, Retail Pro offers the ultimate flexibility to meet your business needs, growing with you, the way you like to do business. Unlike ordinary POS systems, Retail Pro adapts to meet the needs of your business - saving time, money and lost productivity with its ease of use. Employee turnover becomes less of a hassle because Retail Pro is so easy to learn. Retail Pro provides the scalability, stability and reliability you need in your store. Retail Pro is a Complete Retail Solution for your Apparel Store, including an easy to use touch screen point of sale, inventory management, store operations, merchandise planning and customer management.
Because Retail Pro is one integrated solution, the positive impact on your business can be tremendous. Benefits include: improved revenue, profit, etc. With Retail Pro, you’ll increase sales productivity while reducing inventory carrying cost, out-of-stocks, and the need for drastic markdowns due to overbuying. You’ll develop loyal repeat customers who are happy with their shopping experience, and come back again and again.
Join hundreds of other Apparel Retail Stores that are benefiting by using Retail Pro.
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Retail Pro POS & Store Operations
Retail Pro Merchandising
Retail Pro Business Intelligence
The Pink Tulip – Customer Success Story
Duff Algren has been in retail for about 20 years and worked in department stores such
as Parisian in Alabama . Duff and his wife opened their first ladies apparel store 9 years
ago.
We talked to Duff and asked him about the success of his stores, The Pink Tulip.
Tell me about your stores.
Duff: We carry women's
apparel, accessories, and some
gift items. Two of our stores
are "free standing" and the
third store is located in a mall.
Our typical customers are
female around the ages of 25
to 55. We have about 30
employees for all three stores.
We specialize in women's
sportswear and casual apparel.
How long have you been
using Retail Pro?
Duff: We have been using Retail Pro Since 1991.
What did you use before Retail Pro for POS and inventory control?
Duff: We used pencil and paper. We basically did everything by hand.
How has Retail Pro affected your POS and inventory operations?
Duff: I don't see how we could have done it with out Retail Pro. A business can't grow if
you don't have a computer to manage, control, and observe what's going on. When anyone
expands, computerizing is the thing to do. I don't know how some stores make it without a
computer.
What do you find as the most useful aspects of Retail Pro?
Duff: I think Retail Pro has many good aspects, but the reports and analysis is the most
applicable to me and my wife. My wife uses it while doing the buying. I use the reports to
look at the statistical aspects of the business. You have to have a vision of where you are
going, but you also have to know where you've been. This is what reports and analysis is
able to give me. It tells me what my number one seller is and from that I can project how
many more of that item I need to purchase. Obtaining customer history is another valuable
aspect of Retail Pro. My employees who call customers and work with them on a daily
basis need to know the customer history. Retail Pro allows them to do this.
How do your employees like working with Retail Pro?
Duff: They love it! It is easy to work with. We train them before they go on the floor. This
works out very well. I believe our employees are more productive with Retail Pro. |
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What made you buy Retail Pro?
Duff: I knew that in order for us to
survive and compete with other
retailers we needed a computer
system. I called a couple of
companies, but the systems were too
expensive for what we wanted. We
looked at the Retail Pro video and
saw that it was appropriate for our
business. I have no complaints.
Did you compare Retail Pro to other
systems? |
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Duff: We did compare 2 or 3 other systems. We move quickly when making a decision.
We chose Retail Pro and "ran with it."
What future plans do you have for your store?
Duff: We will have a total of three stores in the Birmingham market and for right now this
is where we want to be. We are opening our third store in September of 1995. I feel adding
Retail Pro to our new store will be a smooth transition. It shouldn't be difficult at all.
How have you financially benefited from Retail Pro?
Duff: There's no question that Retail Pro has helped me make money. A lot of us think we
are good retailers, but you must have the essential information in order to understand what
you are doing and make good business decisions. The retail business isn't complicated
when Retail Pro puts the numbers in front of you.
Thank You.
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