New call
Log a call
online, enter a description or your problem and receive a call
number to track your call.
Search
AnswerBook*
Available to
Unlimited Support customers and Gold Support Service customers
only. Search the Knowledge Base used by our technicians to
find the answer to your question or problem. Enter a word
or phrase or simply phrase the question of what you are looking
for. Search by a wildcard search or an advanced
'Boolean' search.
Service Agreement
Check the status of your Support
Agreement. Check on your support usage at any time.
Your Calls
Review all your calls in detail.
Review past calls, open calls and the notes of the technician
assigned to your call as the problem is being solved.
Newsgroups
Discuss various topics relating to your Retail Pro system with
other Retail Pro users across the country.
Downloads
Download documentation and hot fixes for
your current Retail Pro version.
